Question about Keurig B100 Coffee Maker

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B100 only dispensing 1tablespoon of water and drawer does not open

My B100 was only dispensing around 4oz of liquid and it was time to do the descaling. Following the manufacturer instructions I did the descaling process and did see lime deposits in the waste and rinse water but was still not getting any larger amount of liquid. Trying to improve the water flow I tried to descale a 2nd time. The machine now only dispenses a tablespoon of water and the drawer does not unlock for about five minutes after cycling.
Looking at the check-valve I found a little water on the wrong side of the valve and thought a lime deposit had gotten stuck so I soaked the valve in vinegar. I don't know how much air the pump is suppose to put out but it does put out a small amount, not enough to get through the check valve. I checked this by running a tube from the pump into a glass of water and saw bubbles. I connected the valve, put the valve in the water glass and did not see anything.
Is the check-valve suppose to open with air pressure from the pump or a suction from the other side?
Also, without the check-valve and pump connected the drawer does open after cycling.
Where can somebody get parts and/or service on these machines? I have put a second call into Keurig but have not yet received a response.
Thank you

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  • emmitt123 Feb 09, 2008

    we are currently getting only 1/2 a cup of coffee...when using a k-cup..if I just use the hot water for tea...I get a full cup of hot water..wondering what

    to try...everyone who does the descaling ends up with more problems after so I'm not really interested in trying that...I think something is wrong w/the pump...losing pressure ?any recommendations

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Descaling with vinegar forget that you said after you decaled it it worst vinegar remove calcium in little chunks ckunks bloc everything use a special descaler it melt calcium just to prove you that im right you said you saw lime deposit if you use the descaler when the water come out no residue just water color change 1 part solution 1 part water put it in container start machine for few second stop leave it for 15 minute repeat untill empty that a hell of cleanup after dont forget to rinse that solution is very corosif cheers

Posted on Jan 26, 2008

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