Lets start simply... turn off your fax and turn it on...
next if its connected via usb... then plug out the usb and plug it back in... if its connected via network and ethernet... verify that the network is up... and that the ip address on your fax is the same as the one on your fax driver... ping your fax machine...if it is unable to get your ping... then you either have a network problem... which means someone else might have the same ip as your machine or your machine might have failed... but before you draw any such conclusion... reinstall the driver and see if that fixes it...
I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d
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