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If you machine has a telphone handset attached, see if you can make an outgoing telephone call. if it can then your machine has a dialling problem. Check to see if your dialling method is set to tone/DTMF. It may be on pulse and if in the uk it may cause the problem. If it is on tone/DTMF then it may not be sending any tones. These are usually generated on the modem chip. If this is the case then a new control board will be required. Before buying a new one it may be prudent to RAM CLEAR the board (a full reset). It you want to do that then repost telling us what make and model you have. Good luck
too many errors during reception check the line 1st too much noise on line if its all the time from different ppl my guess is its ur end connect a phone dial 1 and listen to the line if u hear any noise then its u
Option setting within "Setup" menu (need access code of 2222) allows you to see advanced features not normally viewed after installation of fax machine is completed. Within these advanced features is a parameter to choose analog line setting of either tone or pulse.