Question about Acer Aspire 3000 Notebook

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Acer Aspire 3004 keyboard and touchpad error

Hy, I have some problems with my acer laptop. When I turn it on, I can enter in Bios, using F2 key, and inside the bios I can use all of the buttons, but when it's loaded in Windows XP, the touchpad and the keyboard was blocked. I've tried another OS, but the same problems apper. But if I put an external mouse via USB, that is working, and if I'm using the laptop without battery, so directly connected to power source, then the touchpad and the keyboard has no more problems...I don't know what's the problem, maybe the battery causing some confliction, or...:-? Can U help me? Thanks

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  • Akoska Jan 23, 2008

    The solution to disable ACPI-Compliant Control Method Battery it's working. I've disabled it, and it's working with my old battery:D. Thank you for helping...!!!

  • Fiddlegal May 08, 2008

    It worked beautifully. Very strange problem but excellent solution.

  • Anonymous Jun 15, 2008

    I had the same problem with my son's Acer Aspire 3003: I had noticed (but didn't spot the connection) when we kept getting error warnings, on an apparently fully charged battery, to connect the power lead. I had already removed the keyboard, and had noticed the mouse would then be much improved, leading me to make the incorrect assumption that the fault lay with the keyboard. And with that in mind it was then, whilst looking for a keyboard stockist, that I happened across these posts; tried it with more than a little scepticism, and was astounded to find that it was the cure. It seems once again that Microsoft is the villain of the piece. Thanks very much for saving me time and money. I speak as an ex-hardware engineer, who has repaired laptops in the past.

  • curtis631 Aug 19, 2008

    I connected an external USB mouse so that I could navigate to the system restore and reset my laptop to a few days ago when it was working fine. That did not solve the problem.



    I then followed the solution offered on this page about the battery and the device manager, but I had some trouble finding the device manager, so let me tell you here how to find it.



    You can open Device Manager by double-clicking on the System icon in Control Panel, choosing the Hardware tab, and clicking Device Manager. And then you can see the tab for the battery and just click on the + to expand the selection to see the part that needs to be disabled and then I did a right mouse click on the item and selected disable.



    I then shut my laptop down, put the battery back in, and restarted it, and it works just fine. It is really strange how this happened because this has been a great laptop and I have NEVER had any problems with it in the two years I have owned it, which is more than I can say for my Dell, my Gateway, my Compaq, or my Hewlett Packard computers that I have owned.

  • Anonymous Oct 27, 2008

    i have an acer aspire 5000 with almost the same problem, when i start the laptop up it works fine for about 5 minutes then it gives up and i have to use an external mouse an keyboard which is fine but kinda defeats the purpose of a 'LAPTOP'

  • Anonymous Apr 01, 2014

    hii i am using lenova3000 g530. once i used until the batterty was down then i saw and went for shut down on the next day i didn't connect to power... i directly turned on it was hanged in bois can't enter in bios also plz help me out with dis.. plz

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Just resolved same problem on Acer Aspire 5000 by removing the battery, then goto device manager and disable "Microsoft ACPI-Compliant Control Method Battery" you can then put your existing battery back into the latop with any problems with the keyboard and touchpad. Mad solution I know but it worked for me

Posted on Jan 22, 2008

  • andycam Jan 24, 2008

    exspert, if you put laptop mode in power management and enable Microsoft ACPI-Compliant Control Method the probem reoccurs. Disabling MACCM is the best option, I believe it due to the battery volatge dropping below 5v, this voltage is considered (by MACCM) the minimum needed to power the keyboard and pad, according to a similar posting on this site.

  • andycam Jan 24, 2008

    Please ignore last post, after reboot laptop keyboard and pad work fine with MACCM enabled and laptop mode in power management. Thanks exspert

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Friends,
Problem with
Acer Aspire Notebook Or Laptops? Just visit the sites..
For any Software problem you can visit a link by just Click Here .
For any Hardware problem with this Notebook you can Click Here

Posted on Jul 22, 2010

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Hi,
our aspire Acer Laptop have touchpad not working cruser is not moving.pls hepl me.

Posted on Jun 10, 2008

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Ok " go to control pnl. go to power management try it in laptop mode , see if that works

Posted on Jan 22, 2008

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1 Answer

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