Acer Aspire 3004 keyboard and touchpad error

Oct 27, 2008

-   i have an acer aspire 5000 with almost the same problem, when i start the laptop up it works fine for about 5 minutes then it gives up and i have to use an external mouse an keyboard which is fine but kinda defeats the purpose of a 'LAPTOP' -   Guest

Aug 19, 2008

-   I connected an external USB mouse so that I could navigate to the system restore and reset my laptop to a few days ago when it was working fine. That did not solve the problem.

I then followed the solution offered on this page about the battery and the device manager, but I had some trouble finding the device manager, so let me tell you here how to find it.

You can open Device Manager by double-clicking on the System icon in Control Panel, choosing the Hardware tab, and clicking Device Manager. And then you can see the tab for the battery and just click on the + to expand the selection to see the part that needs to be disabled and then I did a right mouse click on the item and selected disable.

I then shut my laptop down, put the battery back in, and restarted it, and it works just fine. It is really strange how this happened because this has been a great laptop and I have NEVER had any problems with it in the two years I have owned it, which is more than I can say for my Dell, my Gateway, my Compaq, or my Hewlett Packard computers that I have owned. -   curtis631

Jun 15, 2008

-   I had the same problem with my son's Acer Aspire 3003: I had noticed (but didn't spot the connection) when we kept getting error warnings, on an apparently fully charged battery, to connect the power lead. I had already removed the keyboard, and had noticed the mouse would then be much improved, leading me to make the incorrect assumption that the fault lay with the keyboard. And with that in mind it was then, whilst looking for a keyboard stockist, that I happened across these posts; tried it with more than a little scepticism, and was astounded to find that it was the cure. It seems once again that Microsoft is the villain of the piece. Thanks very much for saving me time and money. I speak as an ex-hardware engineer, who has repaired laptops in the past. -   Guest

May 08, 2008

-   It worked beautifully. Very strange problem but excellent solution.-   Fiddlegal