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Fax continually printing the same page

I have a magic2voice fax PPF470/05B which is continually printing the same page. How do I stop it. I've tried unplugging and plugging it in again to no effect

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  • Liz McP Jan 25, 2008

    I don't know how to put it on pause, I can cancel the print but not pause it. We've moved offices and I've lost the book. It is a fax coming in that is continually being printed. At the moment I can't receive any faxes at all. If I press menu it comes up with Function list, and there is some information there but not he answer to what is going wrong here.

  • Liz McP Jan 25, 2008

    Still trying with this. I've managed to print out the help menu by withholding the paper and selecting this function before putting the paper in and on about the third attempt it worked. I've also got the manual online but there is nothing there about this problem so I'm stuck.

  • Liz McP Jan 25, 2008

    I went to www.fax.philips.com found the phonefax and clicked on 'support' which took me to this page: http://www.sagem.com/support/site/modele...



    I've downloaded the manual but can't work out how to stop this happening.

  • Liz McP Jan 28, 2008

    I've tried all this and if I put paper in I still get the same fax coming through. The 'clear' button onlyclears the voicemail messages. The stop button will stop it printing thata fax, but another one then comes through.

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This drove me mad for a few hours too. Here is what finally worked:
MENU then 45 for "Service Code" (followed by OK). (This is on page 36 of the instruction manual, though not at all clear). I then typed 7140 & OK (which DIDNT work), followed by 7117 & OK (which DID work). The symbol showing I had stored faxes waiting in the machine, then finally disappeared !!! and the nuisance repeating fax, printed no more !

my e-mail: kingdomquark@hotmail.com

Posted on Feb 07, 2009

  • kingdom quark Feb 07, 2009

    solved (see above)

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My suggestion is to put it on pause and go in the menu to cancel.
sounds like you were making a copy on the fax and put in more than one.

Posted on Jan 22, 2008

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  • CheckitRight
    CheckitRight Jan 25, 2008

    I could not locate the manual for that fax. But in any case if it is printing the SAME page over and over it is because it somehow changed from 1 copy to x copies. You need to scroll in the settings and find where you can change the amount of copies.

  • CheckitRight
    CheckitRight Jan 25, 2008

    give me the link to the manual, please. Tnx

  • CheckitRight
    CheckitRight Jan 25, 2008

    Could not find anything in the manual either, besides if you hold the start button for 2 sec it will make multiple copies.( Double check the start button ).

    Try turning off and on while pushing down on the clear button. hold for five seconds after turning on.

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