Question about Refrigerators

2 Answers

Samsung Fridge Freezer Model RS20

My parents are having a nightmare with their Samsung American style fridge freezer. It keeps frosting up in the fridge and now has stopped working altogether. My father has looked at the diagnostic test check list and it says that there is a "Fault no 4 Motor Fan". He cannot get an engineer to help. Most don't want to know and one turned up yesterday and didn't bother looking at it. He just told him it was "knackered" and charged him £60!! We cannot find an engineer in the Portsmouth area who will touch anything Samsung! Please help, my parents have had no fridge freezer for days and it is only 3 years old.
Thanks, Renee

Posted by on

  • Sadsung_man Apr 13, 2008

    Hi,
    I'm having a similar problem with my RS20.
    I've replaced the 2 temperature sensors in the fridge and freezer but the ice builds up on the evaporator unit within 3-4 weeks.
    My fan seems to be working fine and the defrost heater isn't iced at all.
    How do I access the diagnostic settings to check for errors? (I have the model with the digital panel on the outside of the freezer door).
    Cheers

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 833 Answers

Renee,

There are a few things we need to look at. The likely cause is frosting up of the coils. This will also stop the fan. The best thing to do is to defrost the unit completely. The easiest way to do this is to shut it down and leave the doors open for 24-48 hours. You'll have to mop up a surprising amount of water. Now, why did it happen? Probably humidity due to 'window shopping', not closing the doors/bad/dirty gaskets, leaving liquids in the box which are uncovered. If this doesn't fix it...and you'll know after a week or so, it may be that the unit is low on gas or has a defective defrost timer...but that is getting ahead of ourselves.

Posted on Jan 23, 2008

Ad

I'm having the same problem with my RS20.
I've replaced the fridge and freezer temperature sensors but after 4-6 weeks the temp indicator begins to flash again and the fridge stops cooling down. Is there any way to diagnose the fault from the front control panel on the freezer door?

Posted on May 08, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fridge/freezer freezing up


common issue on uk samsung rsh1 american style appliances

easy cured - diy repair kits been on the market a few years now

watch this youtube video for some extra help

Jun 10, 2014 | Samsung RSH1DTMH American Style Silver 524...

2 Answers

Hi my Samsung fridge is freezing up? What do i do?


samsung fridge freezer problem click here

hi what model do you have - if its the american style one

fridge freezer up is a common prob with samsung

you could have a look on youtube - there a guy who has a dedicated youtube - samsung fridge freezer repair channel

heres one of the videos >>>>>>ebay links below videos where you can pruchase spares


hope this helps , if you require parts look under youtube videos as there are links you can click onto that will take you to this guys ebay samsung spares shop ..">

Dec 28, 2010 | Samsung Refrigerators

1 Answer

Hi freezer on american style fridge freezer is


there is a defrost mode that melts any frost or ice on the evaporator coils and drains it into a pan under the fridge. if that drain is blocked, the water will pool inside. also check the door seals. if warm moist air leaks in, it'll condense on the cold interior and pool as well.

Nov 10, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

Fridge defrosting


Sounds like the defrost is cycling on and off. The model number is incorrect and I will need a correct model number to help you better. Sea Breeze

Aug 25, 2009 | Samsung Refrigerators

2 Answers

Samsung american style fridge/freezer needs repairing


Spray a good quantity of WD-40 on the spindle of the fan motor where it enters the motor itself. This should get the fan working smoothly with no noise. This will probably solve the other problems, as the fan prevents various components from overheating and shutting down.

Apr 01, 2008 | Refrigerators

2 Answers

Samsung fridge freezer


hey gordon is this model 4 drawer electronic control with the display in the ice door

Feb 16, 2008 | Refrigerators

2 Answers

Samsung american fridge sn 188742bp100124K


The freezer temperature ok.
The fridge keeps freezing

Dec 06, 2007 | Samsung 24.8 Cu. Ft. Side-by-Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

653 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

John Tripp
John Tripp

Level 3 Expert

4655 Answers

yadayada
yadayada

Level 3 Expert

78238 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...