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Sync Manager Problme with Vista with LG CU500

I cant seem to get my sync manager to work with vista and upload contacts, tasks, diary etc...?

i eventually got sync with contacts but only aftre chnaging my com port and even then wont sync properlky and sync other outlook functions !

Can't get the phone (LG TU550) to synchronise. Can't find the com port, it is a USB port.

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Re: Sync Manager Problme with Vista with LG CU500

The problem is a driver issue. It is strictly a LG/Verizon problem, and not Windows. What you should is hook up your phone your computer LG USB cable and using the Music Essentials CD-ROM.

Install the latest version of BitPim where  you can find at . 
"I hooked up my phone to my computer via the USB cable, and opened BitPim. Much to my dismay, bitpim did not find the COM for the LG Modem".

However, Vista popped up the window in the taskbar telling me that new hardware was detected but could not be installed. I went to Start > Search > Device Manager
Once the Device Manager is opened up, you should see an unknown hardware profile for the USB cable/phone. In my case, Vista seemed to recognize the fact that it was a LG USB Modem, but didn't have the driver. Anyway, right click on the unknown driver and select "update driver software." Surprisingly, Vista will tell you it found a driver. Unfortunately, when when you go to install the driver 2 new unknown drivers will appear.

To fix the 2 unknown drivers, all you have to do is insert the VCAST Music Essentials disk into your disk drive, and point Windows in the direction of the files for the drivers on the VCast Music Essentials CD (in my case, the D: drive).

Windows finished the install, and from their BitPim recognized the cable on COM5.
That should work.

Posted on Jan 24, 2008

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Re: Sync Manager Problme with Vista with LG CU500

I had no problem installing cable and drivers under Vista. HOWEVER, I have total problems trying to use it.

I have to run BitPim in Administrator mode to see the port and even then it doesn't auto-detect the Verizon LG vx8350 phone. After manually setting Phone and Port, BitPim then sees a phone on the port but nothing else. No data, no info, no trasnfers. Logs says "can't transition from none to brew".

Posted on Mar 17, 2008

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Finally, after spending 2 days on this issue, I am now able to back up my phone book on LG KP220 to my PC!  Hurray!
I have now used the pc sync software on Windows Vista as well as Windows XP (SP3) without any issues.
For Windows XP (SP3): ----------------------------------
After installing the driver, all you need to do is make sure that USBSER.SYS file has the following specs:
Size: 22,768 bytes     Version: 5.0.2195.4858
The newer one (which has the following specs) does not work and needs to be replaced with the older one with above specs.
Size: 26,221 bytes      Version: 5.1.2600.5512
(yes, for some reason, the older version works and newer does not)
For windows vista: -------------------------- When you first connect the phone in COM mode, let vista download the driver from the internet.  Then run PC Sync and viola it'll work!
For both: ------------ For running as a USB flash drive (data mode), you don't need any driver in either o/s. For running as a COM port (phone mode), you need a driver and a software.  The driver I'm using is USBSER.SYS and the software is called "Phone Suite" by MediaTek.  I've also tried a slightly older version of the same software called "PC Sync Manager" and that also works.  Other software should also work, as long as the driver is working correctly!
If you still need any help, drop me a mail at amoizpatgmaildotcom (you know what to do with "at" and "dot")

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