Question about Computers & Internet
My nephew's hp pavilion dv6000 laptop won't bootup. It gets power, all lights power up and the cd rom ejects, but it just has a blank screen. The blue light that looks like a box above the mouse pad just stays orange. I have tried releasing the battery and placing back in, tried without battery and just using the power cord, and have held down the power button down for 10 to 30 seconds hoping that would reset it. Nothing seems to work. It was working fine until I tried to stop some programs from working in the back ground by using msconfig. When it said I had to reboot, that's when it stoped working. Can you please help!
Try this first, Press the F8 key a couple of times when starting up. This should get you into "safe mode" and you'll need to go into the Help and Support section and do a system restore back to a restore point. If that doesn't work, then you might need to do this: 1. Press F11 on the keyboard immediately while the computer is starting up. The HP Backup and Recovery Manager window will appear.
2. If the Recovery Manager can access the hard drive it displays a prompt to backup up your user files before continuing the recovery. If it cannot access the hard drive to fix the system errors, the Recovery Manager starts recovering the hard drive to its original condition.
Of course doing the F11 process will wipe out all your files and reset the drive back to the factory settings.
Posted on Jan 22, 2008
It looks to me that you guys had the bad luck to get into the "Enhanced Warranty" models. I send those frequently for repair. Please visit this site at Hp.com check your serial number and I bet your laptop will be there. The warranty was extended for these models and your laptop will be fixed without any cost.
Posted on Sep 28, 2008
The motherboards used in dv laptops (also certain compaq presario models, and acer aspire models) have a defective cooling design. This applies to intel and amd based boards-the gpu (graphics processor) overheats and the solder loses connection with the board. Nvidia addressed this issue and said they believed it was due to a bad material used in the manufacturing of the dye, but that has nothing to do with the connection to the board so obviously they have no clue what they are talking about. To fix this issue, the bga needs to be resoldered (reflow)-there are several methods to this. The easiest method I have seen is to tape all vents to prevent airflow, wrap in a blanket several times, and let run for an hour. Make sure you let it cool for an hour or so afterward. I have read several posts expressing success using this method, none have indicated failure. The actual process involves COMPLETE disassembly of the M/B, insulating the board around the chip, and SLOWLY heating the chip to 270 C using a heat gun (use infra-red thermometer, do not exceed temp). Then letting chip cool slowly, still heating to slow the cooling process. All-in-all, it takes about an hour to perform the reflow (without counting disassembly/assembly).
Posted on Feb 16, 2010
If my dv6000 board is bad what do i do, can it be replaced?
Posted on Oct 02, 2008
Hi sir what you have just done when you tried to stop that program in the background you probably stopped the wrong file with msconfig. You must of stopped of stopped a vital system file which probably helps the computer to function with startup and suchlike. What program were you trying to stop? The only real solution would be if you can't start it up at all would be to get a CD-ROM with a factory image of the computer image on it and pop it in and restore the computer. The unfortuanted thing with this is tho your going to lose all of your files. If thats an issue then you have to try to get it to boot because you can definetly just restore once it boots and everything will be fine. Call HP and ask about this too because if there is a CD-Rom(Which there prob is) that you could just insert to restore all the software without erasing user files because obviously what you deleted was a system file that you don't actually use on a daily basis but the computer needs to function. Now I just realized that you already fixed it and the my previous words i just realized were pointless but by you removing the memory module you probably reset the files that handle memory exchange and transport so you must of deleted a file that helped a program run in the background but it was actually a system program and it deleted the files all together to let anything ever run in the background. Hope I explained something useful hahaha;)
Posted on Jan 02, 2011
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Posted on Jan 02, 2017
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