Question about Sub-Zero 690 Side by Side Refrigerator

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Freezer Condender Freezing up

I have had this unit for about two years. About every 4 months I have to thaw outthe icemaker unit. The last two times the drain tray was froze solid. There seems to be a heater cord in the tray and one taped under the tray. It looks lie the one that is under it was added later. I put my hand on the heater cord to see if it was hot. I didnot feel any heat from either one of them. The condenser light is flashing, but the condenser is clean. Not sure what my next move is?

Side note, the ice dispenser button does not work. when pushed nothing happens. I have to get ice from the bulk dispenser.

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Re: Freezer Condender Freezing up

Press and hold the "Bell" looking symbol for 15 sec on the control panel release it the vacuum conder lite should go out. the heater on the icemaker is only engaged when the icemaker is cycling it truns on to soften the ice so it can be removed when the fingers spin around

Posted on Jan 26, 2008

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