Question about Apple iPod MA446LL/A MP3 Player

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Wheel won't spin

I dropped my ipod and the wheel no longer works, but everything else does. A further note, when I dropped it, it split open, and I put everything back as it was. Any help?

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Re: Wheel won't spin

Take it back apart and check to see if anything is cracked and in the correct spot.

Posted on Jan 23, 2008

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2 Answers

My ipod will not turn on

Find out what to do if your iPod won't turn on.

Several things could prevent iPod from turning on. Check each cause in this order to find out what's wrong.
Products Affected

Make sure the Hold switch is off

1. Check to see if the Hold switch is on. It's located on the top or the bottom of iPod. When it's in the on position, you'll see an orange patch.
2. To turn the hold switch off, slide it until you no longer see the orange patch.
3. Press any button to turn on iPod.

iPod hold switch on iPod hold switch on
Make sure the battery is charged

iPod won't turn on if the battery is empty. Instead, a low battery screen appears for about 3 seconds when you try to turn it on.

iPod battery empty icon

To charge your iPod, connect your iPod to your computer's built-in 6-pin FireWire or high-powered USB port or connect it to the Apple iPod Power Adapter and plug the power adapter into an electrical outlet. Note: iPod models without a Click Wheel cannot be charged via USB. iPod shuffle requires a high-power USB port to charge. iPod nano and iPod (5th generation) can charge via USB or FireWire, but they require USB to sync with iTunes. If you're not sure what iPod model you have, click here.

If you are connecting via USB and the battery is completely discharged, there may be up to a 30-minute delay before iPod powers up. Click here for more information.
Reset iPod

If iPod still does not turn on or appears to be "frozen" you may need to reset it. When you reset iPod all your songs and files are saved. Some customized settings may be lost.
Let the iPod battery drain

In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:

1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or computer and reset it.

Update iPod's software

If iPod turns on after you reset it, use the latest version of iTunes to update iPod.

Additional Information

If you have tried the solutions above and iPod still won't turn on, check the following:

* Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
* Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
* Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.

If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

iPod may not power on, may be stuck on the battery logo, or may have stopped responding while playing music (in which case the Click Wheel doesn't respond).
Products Affected

iPod classic (120GB), iPod nano, iPod classic, iPod classic 160GB (Late 2009), iPod (5th generation), iPod (5th generation Late 2006)

If you experience any of the above issues, try the following steps:

1. Toggle the Hold switch. To do this, slide the switch to Hold (an orange bar appears) and then slide it back (orange bar is hidden).
2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, connect the iPod to a power source by either plugging it into an Apple iPod USB Power Adapter or directly into a computer's USB port.
3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer does not sleep, standby, or hibernate during the 20-minute charging period.
4. After the iPod has charged for at least 20 minutes and while it is still connected to the power source, toggle the Hold switch again as in step 1.
5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
6. Try putting the iPod into disk mode.
* While in disk mode, connect the iPod to iTunes and try to restore.
* If the iPod is still not recognized by iTunes, the iPod should be serviced.

See and click the Service tab for more information about your service options.

Hope it helped...

May 21, 2011 | Sony NWZ-E436F MP3 Player

1 Answer

On my ipod Nano, the spin wheel does not respond when pressed or spun. Any thoughts?

Try resetting by holding down the Play button (in center of wheel) and the up button (directly above play button) until the "Apple" logo shows up. Then give it a minute and turn it on. If this is unsuccessful, then it could be a flaw in the manufacturing. Is this a new Nano or is it used? Have you dropped it or has it sustained and damage? iPods are fragile contrary to popular belief. A lot of times all it takes is to be dropped once for it not to work any more.

Jan 12, 2011 | MP3 & Digital Media Players

1 Answer

My ipod Nano wheel won't spin, turn, etc. it's is

Concrete is bad for iPods! It's broken. Google "iPod repairs" in your country and they might be able to replace it. Otherwise you can get an exchange unit from Apple. Take it to your nearest Authorised Apple Service Centre and they will get it exchanged in a couple of days. Unfortunately this might cost almost as much as a new one.

Nov 16, 2009 | Apple iPod nano

1 Answer

My ipod nanos round wheel

might need to replace the click wheel or you may have a disconnected wheel. if it is not responding at all. the cable inside may have come lose. possibly from shock or vibrations. best bet if warranty void open her up go to you tube and look for open ipod videos and see what you can do. then if you feel you want a pro to fix it try

and see what options their are available for you. also note theirs plenty of vids on goggle vid and you tube about ipoid nano repair good luck.

Sep 20, 2009 | Apple iPod MP3 Player

1 Answer

My ipod screen is blank!! HELP!!!

First try to reset it, do this by holding down the "Menu" button and the middle button for about 7-8 seconds. If it still doesn't work, try restoring it. Plug it into your computer and open iTunes. Now select your iPod in the list to the left, then click the button that says "Restore," it`s located right under the picture of your iPod model.
Hope this helps!

Sep 03, 2009 | Apple iPod nano 3rd Generation

1 Answer

My Ipod wheel won't respond

it is a hardware problem....the keypad cable might have snapped....if you've warranty for this thing then use it else if you're comfortable opening up the ipod yourself respond and i'll give you a step by step guide to open it up.

Aug 31, 2009 | Apple iPod MP3 Player

1 Answer

Wheel won't spin

Try holding the wheel down for ages. It might havepopped out of place. Or you could lever it out and raise it a bit. There might be something stuck in it that's clogging it up.


Feb 22, 2009 | Apple Ipod Nano Second Gen. Green (4 GB)...

1 Answer



Please try resetting the ipod by pressing the center and play button on your ipod until it displays apple logo. Also try restoring it to factory settings by seeing this link from apple---

Restoring apple ipod

Please rate this solution if you find this solution helpful.


Feb 08, 2009 | Apple iPod classic MP3 Player

3 Answers

Ipod Nano can't unlock volume lock

Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."

Aug 03, 2008 | Apple iPod nano

1 Answer

Ipod nano (4GB) stuck on pause

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

If you need more assistance let me know. Good luck.

Mar 29, 2008 | Apple iPod nano

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