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My 2Wire Gateway modem died

I have a 2WIRE modem that has either burned a circuit or something. Is there an easy way to repair a modem's power supply? If so, how do you do it?

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I have a 2wire 1701hg gateway modem the ethernet connection is weak. their is no click when the ethernet cable is plugged into it therfore is intermitten. anybody else with this problem?

Posted on Dec 01, 2008

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Don't even try. the components are far too small. go to pacific geeks dot com and buy a new modem. I got one there for $4.50.

Posted on Feb 04, 2008

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I have moved to new home. I am using 2wire wifi


you can check if the ethercable is loose or if you have a spare ethernet cable (rj45) you can replace the one that youre using

Jul 14, 2010 | 2wire Wireless-G 802.11g ADSL Gateway

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My 2wire has the power light red and the ethernet green and th wireless solid green and the dsl off and the internet off....what can i do


I had the same problem on the Gateway 2701HG-B supplied from ATT for use with their DSL service. From searching the web, I learned these variety of modems apparently have an expiration date on the power cord at about 18 mos to 2 years. Mine is almost exactly at 2 yrs.

I replaced the power cord and now it works fine. You can order the OEM replacement from att e-store or try Radio Shack for a universal cord.

May 20, 2010 | 2wire (1000-000057-000) Modem

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Earlier today I had a Red Power light and only a green wireless light. Now I have no lights when I plug in the 2wire router / modem. Is the equipment dead or is there something I can do besides replace...


Try the following steps:
1. Disconnect the 2wire gateway power adapter.

2. Reinsert the power adapter directly into the wall socket.

3.Remove any power strips or surge protectors temporarily to ensure that these items are not preventing the 2wire gateway proper operation.Note: Make sure that you are using the power adapter that came with your 2wire gateway.

4. Plug the power adapter into a different wall socket in another room.

5. Press the red factory reset button if available.

6. If the power light is still red, then you will need to replace the 2wire gateway.

Nov 27, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

3 Answers

I need to purchase a power supply cord for 2wire 2701HG-B Wireless Modem?


This are the specs you are looking for:

Input Voltage: 100-240VAC (50-60Hz)
Output Voltage: 5.1 Volts DC (not more!)
Amperage: 2.5 Amps (not less!)

I saw an adapter online for about 10$. Look here.

Apparently you are not the only one experiencing problems with the power supply. See here.
Someone found a replacement:
"...I have noticed that the power supply/charger for the Sony PSP has an output of 5VDC/2A center minus (neg) plug, and the plug fits perfectly in the 2wire gateway. I bought one out of sheer desperation at the local game store and it only cost me $15."
Not bad!

Good luck!

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Jul 14, 2009 | 2wire 2700HG-B Router (2700HGB)

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RED POWER LIGHT ON 2WIRE 2701HG-B


Red power light on the 2wire wireless gateway indicates a device failure. Replace the gateway..

Jul 10, 2009 | 2wire (1000-000057-000) Modem

1 Answer

2Wire 1701HG Wireless Modem dead


do one thing just upgrade the latest firmware in that

May 13, 2009 | 2wire 2700HG-B Router (2700HGB)

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I hv 2 wire modem bought from my friend, I don't know how to reset user ID and password in this modem


you can try resetting the modem by picking a small pin and pocking in behund the modem which states "reset"
Or if you can access the gateway you can reset it from there.
to access gateway in case type in your browser -- > http://gateway.2wire.net/mdc - <-- you will be prompted to enter password . The default password is 2wire . Once you entered in , scroll down to Troubleshooting which will be on your left
, search for resets <--- Click on it, it will direct you to a page where you can reboot system and stuffs.. Click on the button RESET beside factory defaults. Your modem will be reset to factory default, your power light will change orange and be normal back for about 10 secs ... When everything has come back to normal, you can then continue to enter your user id and password to log in internet.Or alternatively u can Go to http://gateway.2wire.net/setup <--- and configure your modem from there with a step by step guide :)

THANKS

Dec 02, 2008 | 2wire (1000-000057-000) Modem

1 Answer

2700HG Can't Sync to DSL Signal


The gateway is made by 2Wire contact them for repair.

Sep 12, 2008 | 2wire 2700HG-B Router (2700HGB)

9 Answers

2wire gateway


The modem is a Gateway 2Wire model 2701HG-D. Its function is to handle the high frequency data carrier that rides on top of your ordinary telephone wires to provide internet access. It has four ethernet ports and one USB port in addition to the telephone connector. QWest has said there have been problems with it and they recommend that you purchase a newer model for $100.

Ours failed yesterday with a bunch of green lamps glowing steadily without the normal blinking. The lady was about to go downtown to purchase a replacement when I figured out how to open the box with its four springy plastic bending tabs that you can see looking through the cooling apertures.

What I found was an internal operating voltage of about 4 volts which was well below the 5.1V printed on the power brick. When I ran the modem from a laboratory grade 5 volt source it seemed to work drawing about 1 ampere without any connection to the phone line.

Measuring the 5 volt supply that came with the modem I saw 5.2 volts but when loading it to 100 milliamps or so it dropped to 4 volts. It was definitely out of spec. Replacing the brick with another brand rated at 5 volts, 2.2 amperes solved the whole problem.

A failing power supply usually turns itself off but in this case measuring its output with a voltmeter would result in a conclusion that it was OK. Not so. You have to measure it under load which is a bit harder to do.

So. . . Don't rush to buy that new modem the way QWest says. Consider a replacement power brick. Positive 5 volts on the center of the connector with 2 amp capability. The original power converter used a three pin grounding plug for the AC source and the ground was connected to the negative side of the DC output. That's not normally done and does not seem to be necessary. It would make more sense to connect to the telephone company ground but that wire may not be available in the 6 pin telco socket.

Part numbers on the failed power brick

P/N 1000-500031-000
Part No GPUSW0512000GD1S
Input 100-120Vc.a 50/60Hz 0,15A
Output 5.1V DC 2A
Class 2 Power Unit
Made in China

And. . . after cracking the shell of the power brick the input aluminum electrolytic capacitor showed typical deformation of the round aluminum end. That kind of failure is very much a part of my life these days. Sigh.

May 13, 2008 | 2wire (1000-000057-000) Modem

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