Question about Dirt Devil Vision Turbo W/Bonus Upright Vacuum Vacuum

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I have cleaned all of the hoses...replaced the belt ...

... I do not know what to do next...this Vision Turbo is only a couple of years old and has given good service...up until now, when all of a sudden, the suction is completely gone when trying to vacuum the carpet...the hose works ok but not the brush-beater bar. Please help.

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  • rebajoe Jan 25, 2008

    Thanks for your reply...You think like I do...I have already put on a new belt and cleaned all ithe inlets and outlets and hoses and filter and even the brush bristles...to no avail...it still will not pick up. :-(

  • rebajoe Jan 27, 2008

    OK......the inlet is open; the brush roll is rolling; the bottom inlet is clear...however......you are so right, the nozzle asm (what I call the roller brush assembly housing) is NOT sitting anywhere near the carpet. I think there is something wrong with the height adjuster mechanism because I took the bottom plate off and tried to adjust the height and the dial turns on top, but does nothing on the bottom. I tried vacuuming with that plate off and it works like it did when it was new...would it hurt anything to leave it off? I hope I didn't cause some sort of irreparable damage... is there a way I can fix the adjuster mechanism? when the plate is in position, it holds the the roller brush housing so far off the carpet that nothing gets sucked up. I would gladly sacrifice the height adjuster if I could be sure it wouldn't hurt anything. Thanks so much for your suggestion...it sure made a difference!!!


  • rebajoe Jan 28, 2008

    THANK YOU SO MUCH FOR HELPING ME FIND AND FIX THIS PROBLEM...



    My husband kept telling me to take it to the shop or buy another one...He is too impressed with this site and saving the money it would have taken to repair or replace it.



    Again...Thanks!!!!! Rj

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  • 1,673 Answers

Check the inlet down by the brush roll, it is probably clogged. You might change the belt also if you never have, I am sure it is stretched.

Posted on Jan 22, 2008

  • Lauren Junge
    Lauren Junge Jan 25, 2008

    If you have suction at the hose, then the problem has to be at the nozzle asm. I assume that the brush roll is turning? Is the nozzle asm. sitting on the carpet like it should? If you drop something like a marble down the bottom inlet, does it come out the other side?

  • Lauren Junge
    Lauren Junge Jan 27, 2008

    The height adjuster is only so that you can raise it up or down as needed on a carpet. If it vacuums ok without lugging the motor or brush roll, then it shouldn't hurt to use it that way. Either something broke then or it is out of place. But don't know without looking at it. But if it does ok on your carpet, then just use it that way.

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