Question about Creative Labs Zen Digital Media Player

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Transferring to memory card

Just got a Zen mps player. How do I transfer music on my player to my memory card?

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Re: Transferring to memory card

If the card is a micro sd card and its one of those ettsy bettsy ones, u need a thingy to put it into to make it fit in bigger slots. if u have 1, what i did is put it in a camera or palm pilot and transfer it onto the card. but that just takes 2 long. open my computer and plug it in. have the card in the slot and click removible disc. if nothing shows up, open your mp3 and click external storage and it should show up. if this doesnt work im

Posted on Jan 22, 2008

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Zen MX MP4 - as an older person I am relatively new to this type of technology. I don't have access to broadband so can't download info about my music files (taken from CDs) from the internet. Consequently...


Support site for the Zen MX, see:,VARSET=CategoryID:213

Important Tool
Software application "Creative Centrale"
This software can be used for:
1. Ripping audio CD's: transferring from audio into mp3.
2. Making playlists.
3. Edit tag properties like Artist; Album; Genre; Year.

A User's Guide is hidden in the Zen MX Starter Pack 1.14.03, called Creative Centrale.
This download ZENMX_PCApp_E6_1_14_03.exe is about 15 MB sized.
The execute file can be started after download and will install Creative Centrale: The User's Guide can be accessed selecting the question mark in the top of Creative Centrale.

Creative Centrale screen view example:

  • See the icons on the left in top:
Rip for converting audio CD's to mp3.
Transfer for transferring playlists from computer to the player.
New for making a new list: playlist, album, artist, genre.
Edit for edit song info, when selected a song in a playlist.

  • See the icons on the right in top:
Fix unreadable tag properties.
Website: Creative online.
Updates: online update check.
User's Guide helpfile.
Settings for:
music folders search on the computer.
music import CD player(s)
automatic transfer enable/disable

  • Bottom right
Player option with volume adjustment.

Need more help ? Just post a comment.

Dec 06, 2009 | Creative Technology Zen MX Black (8 GB)...

1 Answer

My fm radio stopped working on my creative zen vision, and the display is all messed up. It also freezes for about 20 minutes when I turn it on. After 20 minutes, it will play normal, but it freezes...

Support for Zen Vision M on this site:

One of the Knowledgebase Solutions for "freezing" gives this answer:

Solution ID: 64087
dot-clear.gifSolution ID # 64087 -->dot-clear.gifdot-clear.gif -->

Player is Freezing
Keywords / Key Phrases: freeze, freezes, freezing, hang, hanging, freezes at creative logo, at docked screen, rebuilding library screen, playing audio files, switching to other functions or menus while shutting down, freezes at recovery mode, freezing at music playing now screen

  1. Gently push the end of a thin object (such as a pin or straightened paperclip) into the Reset hole.
    The reset button for your player is located at the bottom of the player, to the left of the sync adapter port.

  2. Refer to the article below to access the recovery mode and perform a Clean Up.

    SID 64088: Accessing the Recovery/Rescue Mode of your Player


    1. Clean Up scans a player\'s hard disk/memory card and removes any invalid links from the music library. It does not affect the working music files at all. It is recommended that you perform "Clean Up" first before formatting or reloading the player\'s firmware.

    2. It is advisable for you to clean up your player regularly if you are frequently transferring files from you computer to your player or vice versa.

Last updated: June 16th, 2009

Aug 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My Zen freeze while i transfer music and video ; Docked Screen

i had this problem alot for first week or two when moving stuff about best bet is to reset the little bugger leave it to sort itself out with the newly transfered data then switch off and upoun power up reset again hope it helps :)

May 26, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Transfrering mucisc CD to ZEN via windows XP

It should use the same software to transfer music, but you may need to update the software to handle the new players firmware. If you are trying to use the old software from the old Zen, it may have some issues with the new player. The software for the newer Zen players is a bit different than older versions.
Does it give you problems ripping CDs or is it not transferring the tracks?
You may want to use Windows Media Player or another software to rip the CDs into mp3 format (I recommend that over other formats because WMA and mp4 are really hardcore with licensing and copying files to other computers.) and then transfer them using the Creative software or another media manager like WMP or Notmad Explorer or one of the many others out there.

If you have any other questions, let me know. I have worked with Creative players a lot over the years.


Dec 30, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen music will not play on memory card

I also use Napster. Unfortunately with the music being on the memory card and not on the device itself, Napster detects this and will not play music from the memory card.

There are two things you can do to resolve this, the first one won't cost you anything. Move non-Napster music files to the memory card, leaving only Napster music on the device itself. As a Napster-To-Go device, you'll be able to play and sync without issues. The second is to purchase the tracks from Napster that you want on the memory card. Once you do this, you can play them in any compatible media - not just the Zen device.

Dec 27, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Transferring music onto mp3 player

Use Creative's Media Explorer which came with the player. Click on "add media", then select which files you wnat to transfer. This applies to MP3 files but if you have loaded CD's onto the PC in their original format, you will need to convert them to MP3s.

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C cover art does not transfer to my zen vision m, only the music tracks transfer

A few possibilities. Go to,/?St=224,E=0000000000373151655,K=1742,Sxi=15,Case=obj(8179),Kb=ww_english_add,VARSET=ws:

for more details

Creative ZEN players do not currently support album art from Rhapsody version 4.0.
Album art is either embedded in a track, or exists as a thumbnail image in a separate file, allowing one album art file to be associated with an album. Currently, Rhapsody only supports album art embedded in the track. Future versions of Rhapsody are expected to support thumbnail versions.
Creative Media Explorer or Windows Media Player 10 or 11 can be used to transfer music purchased from Rhapsody to a player with album art included.

Album Art is supported by Creative ZEN, Creative ZEN V Plus, ZEN V, Vision:M and ZEN Vision players.
The ZEN Vision (PF1150) requires a firmware update for Album Art. You can download the updated firmware:
If you experience any difficulty transferring Album Art with Windows Media Player 10 or 11, to ZEN Vision:M, delete WMPInfo.xml (see below), and then transfer the tracks again.

-Tha Mp3 Doctor

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