When you connect your Garmin to your PC (using the USB lead)you should see the Garmin as a removable drive. Just use the file manager (Windows Explorer) to transfer the mp3 files from your pc to your Garmin MP3 directory.
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Have you loaded a lot of JPGs or MP3s on the internal memory? If so, you have reduced the amount of memory available to the 660's OS. Not sure if the 660 stores calculated routes directly to the internal flash memory, but it is very likely, since it keeps your route when you power it down.
To unload the internal memory, consider buying an SD card - they are cheap right now. As a matter of fact, I just ordered an 8GB SD card for my 660 from Amazon for $13. The 4GB and 2GB cards are available for about $7 and $3 respectively. Drrrrrt cheap!
You can access the internal memory of the 660 on your computer with the USB cable you got with the 660. The two folders to focus on are the JPEG and MP3 folders. Simply copy these folders' contents to the root directory of the SD card, and then go into each folder in the GPS memory and delete the MP3s and JPEGs you added - should work better. The 660 will recognize the files on the card if left in folders named identically to the folders in the internal memory.
If you didn't add any content to the internal memory, that is a different issue altogether, probably something to discuss with Garmin. Could be as simple as upgrading the firmware. Make sure you select the correct version though, or it could be a fancy brick! Go here for the nuvi 660:
Can you update the firmware on your unit
my k800i sony phone had a problem synchronising and would freeze, then one day the nuvi 660 updated the firmware by itself and has been fine since, only problem being the volume, a bit low when trying to contest with large diesel engine, onboard speaker keen to distort over 80% volume
You cannot replace American maps with European maps. Garmin does this in order to protect the European retailers. The European SD card eliminates the need to load the maps into the 660, however, if you need to use the card slot to store extra data such as MP3s then you might be better off buying the 670.