Question about OKI C5500n Printer

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381 Paper Jam Error

Paper Jammed in Middle of CANCELLED Print Job. I lifted lid and removed fuser. Pulled paper from fuser as indicated and closed lid. Error 381 will not go off no matter what I do.

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David

hocker_j@bellsouth.net

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I had to remove every toner cartridge and drum. I found the paper under the second to last drum.

Posted on May 22, 2008

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Long shot, but try unclipping the data cable from the printer. Turn off the power switch to the printer. Unplug the power cable to the printer. Wait 3 minutes. Plug everything back in and turn the power switch back on. May have success then..

Posted on Apr 19, 2008

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I have the same issue, if i turn it off it is okay for 1 print then goes back to paper jam mode

Posted on May 02, 2008

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1 Answer

My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

Paper jam printer 3524


Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

Dec 21, 2010 | Office Equipment & Supplies

1 Answer

Jam inside top cover 13.05.00 also change fuser assembly


To remove paper jam. Just remove the toner cartridge and pullout jammed paper. If still coming paper jammed error message. Switch of the printer and the printer will roll over the paper jammed.

Changing of fuser drum is required if the print out came with the black strips. This happens when you print large volume of printing jobs.

Nov 26, 2010 | HP LaserJet P3005 Printer

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

1 Answer

How to open drum to remove the jammed paper inside


Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
1. Pull the paper tray completely out of the printer.
2. Pull the jammed paper up and out of the printer.
3. Press the cover release button and then open the front cover.
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
8. Pull the Duplex Tray completely out of the printer.
9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
12. Put the drum unit assembly back in the printer.
13. Put the paper tray in the printer.
14. Close the front cover.

Oct 19, 2010 | Brother MFC-7440N Laser Printer

1 Answer

Paper jammed at this time error message show on control panel 13.05.00-Jam in top cover area open front covers and Transfer unit. Fuser is hot transfer unit can be easily damaged. Check left side of...


This error comes when media doesn't come to fuser delivery sencor with in the specified time it may be due to improper paper picking or fault in registration ***...
clean the paper feed rooler & registration *** path ur problem will resolve defin...........

Jul 14, 2010 | HP LaserJet M4345 MultiFunction Printer

1 Answer

New out of the box 13:20 error paper jam there has never been any paper in machine we're just setting up. open and close front, then theres a fuser jam lift and close top, front door again.We have paper in...


PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

Jun 24, 2009 | HP LaserJet 3600n Printer

2 Answers

Failure to print


Here's what we did: Lifted the lid and turned off printer. Then turned on again. Unplugged power cable from back of printer, moved the carriage toward the middle of the printer. Took out cartridges and closed the lid. Plugged the power cord back in. Reinstalled the cartridges. After the alignment page it worked fine. These instructions are paraphrased from HP website troubleshooting. I don't have any idea why any of it worked, but it did and I'm grateful.
J

Aug 29, 2008 | HP DeskJet 932c InkJet Printer

2 Answers

Paper jam


If the jammed sheet is entirely within the printer, remove the sheet as follows:

r_1.gif Make sure that the printer is turned off.

r_2.gif Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way.

ppe031.gif

r_space.gif r_warn.gif Warning: r_space.gif r_space.gif Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot.

hppe004.gif 1. CAUTION Hot Surface Avoid Contact

r_3.gif Remove the developer cartridge.

ppe030.gif

r_space.gif r_caut.gif Caution: r_space.gif r_space.gif When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline.

14.gif

r_4.gif Remove the photoconductor unit.

ppe028.gif

r_space.gif r_caut.gif Caution: r_space.gif r_space.gif Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline.

ppe029.gif

r_5.gif Remove the paper from the paper path.

ppe026.gif

r_space.gif r_note.gif Note: r_space.gif r_space.gif If paper is jammed at the fuser, grasp the bottom of the paper and pull it out.

ppe027.gif

r_6.gif Reinstall the photoconductor unit, and then the developer cartridge.

r_7.gif Close the printer cover.

r_8.gif Tap the edges of the stack of paper on a flat surface and carefully reload it into the MP tray. (Do not reload curled or wrinkled sheets.)

Printing automatically restarts from the page that jammed. If the Paper light stays on after removing all jammed paper, open and close the printer cover to clear the error.

Oct 16, 2007 | Lexmark X7170 All-In-One InkJet Printer

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