Question about HP OfficeJet 7410 All-In-One InkJet Printer

2 Answers

FEED ROLLERS DON'T PICK-UP PAPER FROM THE FEEDER

Rollers don't do their work and create a paper jam every time I try to make a copy or print. Is it possible to adjust their position or clean them? What else can be done to make the mashine work?
Thanks!

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  • ronwall69 Oct 21, 2008

    I have the same problem.
    It says add paper, but paper is full.

    Please help
    Ronnie


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  • 17 Answers

Clean with Isopropyle alcohol on a qtip. (Rubbing alcohol)

Posted on Jan 22, 2008

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Clean rollers with a clean cloth and wd-40. If rollers are smooth(check closely for textured surface) then replace.

Posted on Oct 15, 2008

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1 Answer

My Dell 3115cn MFP prints 3 blank pages between prints or copies if I print more than 1 copy how do I fix this? What is causing it?


I will do first a full printer cleaning, that mean take off all dust and anything can that can be inside the printer (ex.bugs and dirt accumulation).
Second try to locate the printer rollers and check if they are in good condition.Printer rollers need to be in good condition because those are the parts that move the paper inside the printer.
Also when you feed the papers into the feeder make sure you air the paper so they don,t stick together.

May 07, 2013 | Dell Printers:Dell MFP Color Laser 3115cn

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Everytime I send something to print the printer starts normally, it grabs the paper to start printing but then the paper never moves again. It sounds as though the document is actually printing but theres...


I don't know what printer you have, but this applies to all printers. The first paragraph is just for inkjets. The the whole is related to laser printers.


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Jul 15, 2011 | Office Equipment & Supplies

1 Answer

I've had my brother mfc-7440n for over 2 years and it's been working great until this past week. Now, it has a paper jam every single time I try to print anything, causing me to have to remove the...


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Jul 10, 2011 | Brother MFC-7440N Laser Printer

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My CLX 3175FN printer continues to have a paper jam. Right now I cannot print any paper size without it jamming. What can I do to correct this problem?


Paper jams


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away


Also:

Start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe





I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Try putting Isopropyl alcohol on the feed rollers. These rollers become hard and smooth with time and cause all sorts of paper feed problems. You can find isopropyl alcohol at any drug store(it is rubbing alcohol).

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I have taken a piece of cardboard, like the ones you get with a new shirt, size it to 8.5 x 11, and tell the printer to print a test page. hand feed the cardboard thru, and most times it will clean out the residual paper pieces stuck in the internal rollers. I have used this method several times and was successful 99% of the time. It isn't rocket science, but It may work. You will probably have to push the cardboard thru, but do not force it to much. It will not go thru easily on its own. Just a suggestion.

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Have you replaced the paper pick up & paper feed & paper sep. rollers? If not try to clean the rollers with Wd-40 or simple green. If the copier works better, you will need to replace the rollers. Good Luck

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to fix misalign and paper jam problem, follow this steps.

Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.
NOTE: If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water.

If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually.

Follow the steps below to clean the rollers or separator pad.

1.Lift the cover of the automatic document feeder. This allows access to the rollers and the separator pad.
2.Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
3.Use the damp cloth to wipe any residue off of the rollers or the separator pad.
4.Close the cover of the automatic document feeder.
This should solve the problem. Cheers!

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Try this clean the rollers with alcohol and try, are the rollers smooth or do they have a rough feel? if smooth replace and it should be good as new.

Good luck

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You have a possible paper jam or foreign matter in your roller area or feeder area, get a torch and thoroughly check inside unit, near carriages, roller and paper feeder.

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