Question about SanDisk Sansa Clip MP3 Player

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Sansa 250 My mp3 just stopped working out of the blue. The buttons are flashing blue, but you cant see anything on the screen and you cant listen to anything. i've tried charging it but i have the exact same problem. Also, my computer isnt recognizing the device.

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  • 2 more comments 
  • Stafflyn Sawyer Feb 04, 2008

    My clip charges but when i unplug it from the USB it doesn't turn on at all no matter how long i hold the button and i just got it around christmas time.

  • Anonymous Feb 15, 2008

    what have you done?

    Mine does the exact same thing

  • Anonymous Mar 11, 2008

    It finally crapped out after 1 year. Can't recognize, load, reset, whatever.

  • jkl123 Mar 14, 2008

    one day i left it to charge for the whole day, the first time i ever did that, and now it only goes to the "sandisk sansa" screen and no further

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1 Answer

I was listening to my sansa mp3 and it stopped playing. Center neon blue circle is on and glowing but screen is blank and no sound comes through. Computer does not recognize it either.


First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

Jun 12, 2009 | SanDisk Sansa MP3 Player

1 Answer

Black screen, lit up blue wheel ,Cant see screen


try detaching the back by taking off the tiny screws (dont lose them!) taking out the battery + putting it back in.

May 31, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My 4 gb sansa is malfunctioning every time i turn it on, theres this white screen with soem green leaf-shaped things that come up the scrol button works, it lights up blue, but I cant do anything else


your screen is cracked you probably droped it,... i should know becuase what you just described is what my old broken one lookes like i bought a new one,...(you cant replace the screen i tried).

Dec 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250


hold the power button for a SLOW 20 sec, then power up with NO PROBLEM!

Aug 31, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Resetting the sensa


The most basic way to reset this device is to hold the power button down for 15 - 20 seconds - if you have a charge on the battery in the player, this should do it.

Jan 23, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

The Screen Stays black and the ring turns blue and thats it


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.





Best of Luck.

Oct 15, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Mp3 player wont play songs or anything


Only 2 suggestions here: 1) Make sure your HOLD switch is not enabled. 2) Try to update the firmware If neither of these work, time to send the unit back to Sandisk

Aug 09, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Not Working


Cannot fix water damage - sorry

Apr 21, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Black screen no scroll light ????


I suggest that you hold down the power button for 15 seconds. It will reset it.

Feb 07, 2007 | SanDisk Sansa e260 MP3 Player

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