Question about HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail

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Black line on my fax copies!

My fax copies are coming out with a black vertical line down the center; the other copies--from the glass--come out perfectly! Can I get rid of the line for faxes?!?!

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Re: black line on my fax copies!

You sure can - the issue is that there is something on the thin strip of glass where the copy goes through from the feeder at the top - follow these directions and you should clear the problem right up.

Posted on Feb 28, 2008

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How do I fix this

Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans
Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.

How to get rid of lines on a copied page - YouTube

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Feb 17, 2010 - Uploaded by Wayne Springer
When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...

Dec 29, 2015 | Printers & Copiers

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Vertical black line on scans or copies;

Hello James,

Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.

Mar 03, 2014 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies

Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer


Clean the ADF glass. That's the skinny glass strip at the left of the flat bed glass. There is a speck of dirt on it. Line the black line up with the glass, to get a general idea of where to clean. Damp lint free cloth

Aug 01, 2011 | HP LaserJet 3030 All-In-One Printer

1 Answer

On a copy or fax there is a black vertical lineI

does line appear from both adf and flat bed? clean glass does line show up on print jobs? try cartridge then fuser

Jul 29, 2010 | HP Laserjet CM 1312NFI Color Printer

1 Answer

We have a black line down the center of all copies...

If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Printers & Copiers

1 Answer

On sending a fax the receiver copy has a black

You must clean the glass strip that the origional passes over to be scanned. You may have White-Out or an Ink smuge on it. Another way to determine if it is your FAX is to put in an original and make a copy. If the line is on your copy than it is your scanner **** (glass).

Oct 30, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When copying or printing a fax, a vertical black line 2-3 mm line

try cleaning the rollers with water in the feeder at the top check the glass too too see if it's dirty

Jun 27, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Black line while scanning and copying

Open up the document feeder and clean the scanner glass

Jan 25, 2009 | Brother Multi-Function Center MFC-240C...

3 Answers

Black vertical lines on faxes sent using auto document feeder

If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.

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