Question about Gateway 7320GZ Notebook

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System Recovery Problem

Got a Gateway 7320 notebook from a friend, They tried to do a system restore from the hard disk. It copies files and gets to the point where you restart, however, when it restarts, it freezes on the Windows XP setup screen or it will freeze on the next screen which is locating and installing devices. We have tried several times and it will not get past this point, we have no CD's that came with it. Any thoughts on what the problem might be and any suggestions on how to fix it?

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  • phillynoy Feb 08, 2008

    i have exactly similar problem. any resolution?

  • Anonymous Jun 17, 2008

    Had the same problem, called Gateway and they walked me through the system setup, don't remember the exact location on setup but there was a "optimal speed" control or something like that and I had to turn it off to do a restore. Then went back and turned it on again. Apparently it was jumping some files it needed untill it slowed down a bit. Hope this helps

  • dnoi Dec 18, 2008

    Worked for me, phillynoy, thank you. You saved me a lot of $$. Muah!!!! dnboi



  • Anonymous Dec 25, 2008

    I have the same problem and even had gateway send 2 separate recovery DVDs..it will freeze after loading....it is not the HD.. If I try to load a differnt xp it will go thru I just can't authorize the license ... I saw this posting "IF the system actually NEEDS to be restored, you MUST first enter the notebooks BIOS and disable Hyperthreading BEFORE the system restore can succeed. The restore will act like it is trying to succeed, but will get partway through updating hardware and ... the notebook locks up.

    Evidently, P4's hyperthreading features are not Windows XP installer compatible or vice versa.": OK so what are the steps to correct this??

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Phillynoy was right on! I have been fighting with the recovery and restoration hanging. When I read Phillynoy's comment about the optimal speed setting, I called Gateway. The tech said she would be glad to tell me how to change those settings for $59 tech fee (first 30 minutes). So I decided to look in the bios and there it was under Advanced. Change to disable the optimal speed and the computer has finally completed the installation! Praise God!

mamabearj2000

Posted on Oct 09, 2008

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I am having major problems finding the DVD+RW drivers for the 7320GZ. Could anyone please help. It was destroyed when I installed Roxio. All I know is it is the GW-4040N model. It you could email me the driver It would be really great. anlkca22@gmail.com. Please make the title "Driver. Thanks so much

Posted on Sep 11, 2008

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I have

Posted on Feb 26, 2008

  • Mike S. Feb 26, 2008

    Sorry about the other post. I have the same laptop, and I had the same problem. I do however have the restore discs. Even with the discs, I was unable to get it to work. The computer would go through all the motions retrieving files from the discs and all that good stuff. When it was done it would say restore successfull and ask me to restart. When it restarted, it would freeze when it attempted to download drivers. Took it in to a shop and was told the hard disc was bad, so I had it replaced and I paid $100. The laptop works great now.

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I am having the same problem with my gateway 7320, let me know what you find out. I have the restore disks I burnt when I first bought the pc and it still freezes at windows install!

Posted on Feb 02, 2008

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There is no other oprion on that, You should provide any windows bootable disc and reformat and reinstall the operating system. since it was started the installation process.

Posted on Jan 22, 2008

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