Question about Gateway 7320GZ Notebook

5 Answers

System Recovery Problem

Got a Gateway 7320 notebook from a friend, They tried to do a system restore from the hard disk. It copies files and gets to the point where you restart, however, when it restarts, it freezes on the Windows XP setup screen or it will freeze on the next screen which is locating and installing devices. We have tried several times and it will not get past this point, we have no CD's that came with it. Any thoughts on what the problem might be and any suggestions on how to fix it?

Posted by on

  • 2 more comments 
  • phillynoy Feb 08, 2008

    i have exactly similar problem. any resolution?

  • Anonymous Jun 17, 2008

    Had the same problem, called Gateway and they walked me through the system setup, don't remember the exact location on setup but there was a "optimal speed" control or something like that and I had to turn it off to do a restore. Then went back and turned it on again. Apparently it was jumping some files it needed untill it slowed down a bit. Hope this helps

  • dnoi Dec 18, 2008

    Worked for me, phillynoy, thank you. You saved me a lot of $$. Muah!!!! dnboi

  • Anonymous Dec 25, 2008

    I have the same problem and even had gateway send 2 separate recovery will freeze after is not the HD.. If I try to load a differnt xp it will go thru I just can't authorize the license ... I saw this posting "IF the system actually NEEDS to be restored, you MUST first enter the notebooks BIOS and disable Hyperthreading BEFORE the system restore can succeed. The restore will act like it is trying to succeed, but will get partway through updating hardware and ... the notebook locks up.

    Evidently, P4's hyperthreading features are not Windows XP installer compatible or vice versa.": OK so what are the steps to correct this??



5 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Phillynoy was right on! I have been fighting with the recovery and restoration hanging. When I read Phillynoy's comment about the optimal speed setting, I called Gateway. The tech said she would be glad to tell me how to change those settings for $59 tech fee (first 30 minutes). So I decided to look in the bios and there it was under Advanced. Change to disable the optimal speed and the computer has finally completed the installation! Praise God!


Posted on Oct 09, 2008


I am having major problems finding the DVD+RW drivers for the 7320GZ. Could anyone please help. It was destroyed when I installed Roxio. All I know is it is the GW-4040N model. It you could email me the driver It would be really great. Please make the title "Driver. Thanks so much

Posted on Sep 11, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have

Posted on Feb 26, 2008

  • Mike S. Feb 26, 2008

    Sorry about the other post. I have the same laptop, and I had the same problem. I do however have the restore discs. Even with the discs, I was unable to get it to work. The computer would go through all the motions retrieving files from the discs and all that good stuff. When it was done it would say restore successfull and ask me to restart. When it restarted, it would freeze when it attempted to download drivers. Took it in to a shop and was told the hard disc was bad, so I had it replaced and I paid $100. The laptop works great now.


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am having the same problem with my gateway 7320, let me know what you find out. I have the restore disks I burnt when I first bought the pc and it still freezes at windows install!

Posted on Feb 02, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,226 Answers

There is no other oprion on that, You should provide any windows bootable disc and reformat and reinstall the operating system. since it was started the installation process.

Posted on Jan 22, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

OS Hard drive missing

Using Recovery Partition
The Recovery Partition quickly restores your Notebook PC's software to its original working state. Before using the Recovery Partition, copy your data files (such as Outlook PST files) to USB storage devices or to a network drive and make note of any customized configuration settings (such as network settings).

About the Recovery Partition
The Recovery Partition is a reserved space on your hard disk drive used to restore the operating system, drivers, and utilities installed on your Notebook PC at the factory.

Sep 12, 2013 | ASUS Computers & Internet

1 Answer

Mi notebook acer aspire 3000LCi the only do is a an upper and i dont have a recovery disk

When you restore your system back to the new factory settings, it will wipe your hard drive clean and do a fresh install of the operating system with the original factory setting.

To start this process, unplug all extra devices from your computer

(printers, external hard drives, etc.) as these can interfere with the system restore.

Starting with Windows XP, most systems with issued a system recovery disk in case of any problems with the factory installation.

Check the documentation and disks that came with your computer to determine if you have one of these system disks.

If you do have a copy of this disk, place it in your CD/DVD drive and restart your computer.

If you do NOT have a copy of this disc, skip to step 3 for further instructions.

Once you restart your computer, a screen will appear with the words.

Press Any Key to Boot From CD. Once you press a key, a screen will come up containing instructions to format your hard drive and restore the original factory settings.

Follow the on-screen prompts to finish the installation.

Once the restore is complete, remove your Recovery CD from the disk drive so that your computer does not try to boot from the CD again.

Restart your computer to complete the restore.

3. If you do not have a System Restore disk, then your computer should have a recovery partition on your hard drive, separate from the main partition of the disk.

Unplug all external devices and restart your computer.

When the loading screen comes on with the Windows logo, press Alt+F10 together five times.

This will bring up the system restore menu.

Follow the on-screen prompts to restore your computer back to the factory settings

hope this helps

Oct 17, 2012 | Acer Aspire 5610-4648 Notebook

1 Answer

Need to copy of recovery discs with operating system for the vgnnw240f

Recovery disk can be save as system back up files and then reinstalling it again. Try to ask your friend to give you system back up files(same operating system) which can be save using external Hard drive or USB flash disk and install this back up to your computer to work again or if your computer is not working try to boot your computer in CDROM and use the back file to restore your system.

Dec 28, 2010 | Sony VAIO VGNNW240F Notebook

1 Answer

How do I access the hidden partition to reinstall operating system?

Turn on or restart your notebook, then press F11 while your notebook is
3 Insert the Operating System Recovery CD/DVD when prompted. The System
Recovery program starts.
Click a system recovery option
Full System Restore (Destructive) reformats the hard drive and
restores the system software as it was when you purchased your
notebook. This process deletes your data files.
Full System Restore with Backup (recommended) moves the
contents of the hard drive to the C:\My Backup folder and installs
a new copy of Windows XP. This option saves your existing data
files, but all programs must be reinstalled and the program settings
reconfigured. You need at least 4 GB of hard drive space to use this
restore option.
5 Click Next. The System Restore - Format and Recover dialog box opens.
6 Click Yes. Files are restored to your hard drive. When file recovery has
finished, the System Restore dialog box opens.
7 Click Restart. Your notebook restarts, and Windows finishes its setup and
After you restore your system, it will
appear with the same files and programs
it had when it shipped from the factory.
You still need to download Windows
updates and antivirus updates to bring
your notebook’s software up to date.
8 Reconnect your Internet cable and all USB peripheral devices. You are

Apr 03, 2010 | Gateway MX6214 Notebook

1 Answer

Gateway laptop reset

Gateway Direct systems went "media-less" back in September 2004. In the event of a system crash users could either 1) restore their systems from the Recovery Partition OR 2) from the backup media that they were prompted to create on first power-up -- which would provide them with up to 5 blank CD-R discs depending on their system's configuration.

On the factory load of the hard drive, the recovery partition will not contain operating system files. It only contains application and driver files.
The first time the recovery partition is used, it prompts the user to insert their System Recovery CD/DVD to copy files from the CD to the recovery partition.
The Drivers and Applications CD is not bootable and does not contain Operating System files.
The System Recovery CD/DVD is bootable but does not contain any application or driver files.
If the end-user erases the hard drive and restores the computer using the System Recovery CD/DVD and an Applications and Drivers CD, the recovery partition is not recreated.

This means that you will need the operating system restore disc FIRST then the recovery partition will work for you

Mar 14, 2010 | Computers & Internet

2 Answers

My gateway laptop 4540gz cant find opp system

Operating system is the main program of the computer. It can b easily detected by your computer in boot up. So if the computer doesn't detect it, this are the steps you can try :

  1. First try to run system restore if you have one.
  2. If you don't have system restore disk, or back up disk, you can remove your hardisk from your laptop and try to connect it to other computer as an external hard drive. in that, you can copy important files and back up it in other computer if it is not also deleted.
  3. Then if you have back up your file or not, you must format your hard disk. return your hard disk to your laptop and format it.
If you don't know how to format just ask again here.

Feb 28, 2010 | Gateway 4540GZ Notebook

1 Answer

I need a recovery disk for gateway nx860s, do you know where i can find a free download?

The recovery software for the Gateway NX860s is stored on the hard drive itself. As long as you have the original hard disk drive and have not repartition the drive the information is probably still there.

You can create recovery CD's by doing the following.
  • Click Start->Run
  • Type the following, including the quotation marks on the run line: "C:\WINDOWS\CREATOR\CD Creator.exe" /drv
  • Click 'Burn ISO'
  • click 'Start Creation'
  • Select either CD or DVD depending on which type of media you are writing to and click 'OK'
  • The application will copy the files to your disk, when it's complete click 'OK'
If you are not able to run the recovery application but believe that the recovery files are still on the hard disk drive then you will need to run a recovery on the system being rebooting and pressing F11 when prompted to start a system recovery. The actual recovery will restore you access to the files to later create a back up cdrom.

Dec 22, 2009 | Gateway NX860X Notebook

2 Answers

Where do I get a system recovery disc for a gateway GT4016??

Well the quick and dirty answer to this would simply be to order a replacement set directly from Gateway

If you check in with different computer repair centers in your local area, you can also check in with them, see if the technicians there keep a library of restore disks. I work at a tech shop myself, and we usually carry an extensive library of different restore disks for various notebooks and desktops.

Jun 06, 2009 | Gateway MT3705 Notebook

1 Answer

Can someone provide me online recovery disk of gateway 7330gz

You must set the boot sequence of the system to cd/dvd rom first which will enable the system to look for booting files in the disc in the first instance.

In your case your system is booting direct from hard disk. Boot sequence can be changed ib the bios setup of your system.

In some laptop models the restore files can be accessed by pressing function keys while system starting.

Mar 12, 2009 | Gateway 7330GZ Notebook

Not finding what you are looking for?
Gateway 7320GZ Notebook Logo

311 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Prashant M
Prashant M

Level 3 Expert

2268 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides