Question about Sony KDF-E60A20 60 in. LCD HDTV

2 Answers

Closed caption on, but not working

I can't get the closed capitoning to come on. I went to Wegagate, then closed captioning and picked the digital basic option and it says ON, but no captioning. TV people told me it might be Charter cable. No CC button on tv or cable remote. Charter said no, they don't have anything to do with it, it's the tv. HELP. My husband is hard of hearing and we would really love to use our tv!!

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  • Anonymous May 27, 2008

    Bobbi nailed it for me, my captions work in HD and normal mode now! Thanks so much.

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Do you have a cable box? is it a motarola box? is it HD box?
if the answer is yes to all of the above then leave the TV on and shut the power off on the cable box on the front of the box. then hit menu on the front of the box, an intrenal menu will come up. using the curser buttons (up/down) scroll to where it says "close caption : disable" use the curser buttons (left/ right) to highlight the disable the use the up/down curser to the "Enable" position now hit menu again then power to turn it back on.
you see close caption is not encoded thru Y, Pb, Pr cables nor is it thru HDMI and no set has decoding for closed caption thru this connection. so it has to be done thru the box.

Posted on Jan 21, 2008

  • ta_ny_na_fik
    ta_ny_na_fik Oct 27, 2012

    this worked just great - thanks

  • ta_ny_na_fik
    ta_ny_na_fik Oct 27, 2012

    this worked - just like u said - thanks

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TURNING IT ON THROUGH THE CABLE BOX MAKES IT ON ALL THE TIME EVEN WITH THE SOUND UP. I AM LOOKING FOR A SOLUTION FOR HAVING IT ON JUST WHEN YOU MUTE THE TV?

Posted on Mar 26, 2008

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