Hi, recently tried to scan pictures with the scanner and i received an error that said Scanner Could Not Be Found. i use this on mac os x and i have never received an error till now and i have done updates as well. please help
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depending on your scanner lay the document to be scanned face down scan the document at the end it will ask you what format to be saved in select color i found if you select grey scale it comes out blury then save it in my documents/my pictures create an email click insert file attachment select browse to this document then attach it done
hope this helps
Shortly after the world started upgrading to Snow Leopard, reports began emerging that many Hewlett-Packard printers were incompatible with the upgrade. So, you can wait till you get the updated driver which is compatible with Mac Snow leopard. Good Luck!
Most of the time I solve this problem by cleaning the scanner. You have to clean it real good. Take out the scanner bulbs and clean underneath the bulb sockets. You may not be able to do this. You may want to call a tech.
Try and open MS Word and import a picture into a document via scan, follow the prompts in Word and it should work fine. If you don,t have MS Word you can download a completely compatible application at Open Office.org. It also has the same functionality is free and allows you to save documents as .doc, .xls, etc. Sometimes a scanner requires additional software or drivers in addition to functioning as a printer. I have found scanning internal to an application a workaround or test for the scanner. If this works I would review the installation or contact the manufacturer or website. Or post and we can give it another try.
I found this solution at HP website. It worked for me. Good luck!
A Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanner’s inability to find the home reference point.
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
1. Remove and replace the power cord from the unit.
2. Wait approximately 35 seconds for the scanning assembly to “walk out" and then quickly remove the plug again.
3. Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
4. Replace the plug and let the product fully finish the boot cycle.
Click File, and then click Import from Camera or Scanner.
In the Import Pictures and Videos window,
click the scanner that you want to use, and then click Import.
In the New Scan dialog box, click the Profile list, and then click Photo. The
default settings for scanning a picture are automatically displayed.
If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that
you've placed on the scanner or click the size that most closely matches the
Click the Color format list, and then click
the color format that you want the scanned file to display.
Click the File type list, and then click the
file type that you want to use to save the scanned file.
Click the Resolution (DPI) list, and then
click the resolution,
in dots per inch, that you want to use.
Adjust the brightness
settings or type the values that you want to use.
To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview
the picture again. Repeat these steps until you're satisfied with the preview
results. Some scanners might require you to place the picture in the document
feeder each time that you scan.
Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag
the picture so that it's easier to organize or find later.
In the Tag these pictures (optional) list,
type a tag name, and then click Import. Windows Photo Gallery displays the picture so you
can view, fix, or organize it.