Question about HP Photosmart C3180 All-In-One InkJet Printer

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Scanner not found

Hi, recently tried to scan pictures with the scanner and i received an error that said Scanner Could Not Be Found. i use this on mac os x and i have never received an error till now and i have done updates as well. please help

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Re: Scanner not found

I would uninstall printer from my computer all together and reinstall original software from the disc that came with printer without any updates

Posted on Jan 21, 2008

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I cannot scan document and attach it to the email. Please help. I have wireless HP C7280 printer and scanner and Mac PC. thanks!

depending on your scanner lay the document to be scanned face down scan the document at the end it will ask you what format to be saved in select color i found if you select grey scale it comes out blury then save it in my documents/my pictures create an email click insert file attachment select browse to this document then attach it done
outlook express
hope this helps

Oct 23, 2010 | HP Photosmart C7280 Printer

2 Answers

My new operating system doesn't recognize my scanner any longer but does do fine with the printer which are both the same machine. How do I fix that? I moved from Mac OX leopard to Mac OX snow leopard....

Shortly after the world started upgrading to Snow Leopard, reports began emerging that many Hewlett-Packard printers were incompatible with the upgrade. So, you can wait till you get the updated driver which is compatible with Mac Snow leopard.
Good Luck!

Aug 23, 2010 | HP Photosmart C7280 Laser Printer

1 Answer

When attempting to scan document or copy a document on Photosmart all in one seriers I receive an error message "Scanner failure unable to scan or copy"

try to remove and re install driver, and look into device manager if scanner detected. if not restart you pc and when found new hardware popup browse driver manually.

Apr 10, 2010 | HP Photosmart 3310 Printer

5 Answers


tell me scan error 12

Oct 18, 2009 | HP LaserJet M1005 Printer

2 Answers

Scanner could not be initialized on Deskjet 4180 all-in-one

Most of the time I solve this problem by cleaning the scanner. You have to clean it real good. Take out the scanner bulbs and clean underneath the bulb sockets. You may not be able to do this. You may want to call a tech.

Jun 16, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanner error on PC says "cannot properly communicate with scanner. Make sure the scanner is on, properly connected and properly set up to scan." the test scan works and i can see the image. the printer...

Try and open MS Word and import a picture into a document via scan, follow the prompts in Word and it should work fine. If you don,t have MS Word you can download a completely compatible application at Open It also has the same functionality is free and allows you to save documents as .doc, .xls, etc. Sometimes a scanner requires additional software or drivers in addition to functioning as a printer. I have found scanning internal to an application a workaround or test for the scanner. If this works I would review the installation or contact the manufacturer or website. Or post and we can give it another try.

Jun 04, 2009 | Epson Stylus CX5800F All-In-One InkJet...

1 Answer

Fax and cancel lights are flashing

I found this solution at HP website. It worked for me. Good luck!

A Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanner’s inability to find the home reference point.
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
1. Remove and replace the power cord from the unit.
2. Wait approximately 35 seconds for the scanning assembly to “walk out" and then quickly remove the plug again.
3. Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
4. Replace the plug and let the product fully finish the boot cycle.

Oct 08, 2008 | HP LaserJet 3330 All-In-One Printer

3 Answers

Scanner not found

Macintosh: Scanning Software Does Not Open or Stops Responding in Mac OS X V10.4

The link will take you to the HP page where the handle for this problem is detailed. I did every step as listed and downloaded updated driver / software for the 4315. It works!

Aug 04, 2008 | HP OfficeJet 4315 All-In-One InkJet...

6 Answers

Scanning problem with A940 AIO Dell printer/scanner

    Hi there, just found this solution to work perfectly. i just freaked out for a moment with the same problem. Use this or just type fax and scan in your help function. Hope this helps!

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.
  4. In the New Scan dialog box, click the Profile list, and then click Photo. The default settings for scanning a picture are automatically displayed.
  5. If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that you've placed on the scanner or click the size that most closely matches the picture.
  6. Click the Color format list, and then click the color format that you want the scanned file to display.
  7. Click the File type list, and then click the file type that you want to use to save the scanned file.
  8. Click the Resolution (DPI) list, and then click the resolution, in dots per inch, that you want to use.
  9. Adjust the brightness and contrast settings or type the values that you want to use.
  10. To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview the picture again. Repeat these steps until you're satisfied with the preview results. Some scanners might require you to place the picture in the document feeder each time that you scan.
  11. Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag the picture so that it's easier to organize or find later.
  12. In the Tag these pictures (optional) list, type a tag name, and then click Import. Windows Photo Gallery displays the picture so you can view, fix, or organize it.

Feb 01, 2008 | Dell A940 All-In-One InkJet Printer

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