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Problem with Sony Cyber-shot DSC-W80 Digital Camera

Sony DSC-W80 message for use with compatible battery only

I turn on the camera and after a few seconds, it tells me "For use with compatible battery only" and turns off right away.

The strange thing is that the battery IS compatible with the camera--it was the same one that it came with! I've tried a brand new battery also.


Posted by avatar on Jan 21, 2008

    • By avatarGuest May 15, 2009

    • please expain in detail how to make this cable to short circut the battery

    • By avatarGuest Apr 04, 2009

    • Sony DSC T100 = for use with compatible battery only
      ****, i have the same problem with a original Sony battery, i dont no , why. i have bought also a fake battery from china from ebay. That was my last chance . i tried it, the battery is in moment ok i dont no how ever, i hope for :-( ( no more Sony. i say to the buyer let your finger away.

      please sorry for my english.
      Sedat


    • By avatargravita Mar 24, 2009

    • I have problem with Sony Cyber Shot DSC W30 Camera " for use with compatible battery only" Please provide soluttion for it.





      Ajay

    • By avatarGuest Mar 24, 2009

    • I have problem with Sony Cyber Shot DSC W30 Camera " for use with compatible battery only" Please provide soluttion for it

    • By avatarbob1614 Mar 01, 2009

    • mines a DSC-W130 and it keeps saying *For use with compatible battery only* its getting REALLY ANNOYING i tried everything but i dont wanna ask to get a new battery cus its the same exact battery that came with it so why should i have to get a new one just cus of this!??!

      it always worked until like yesterday!! i hate sony :(

    • By avatarzaffi Jan 23, 2009

    • I have a Sony Cyber-Shot DSC-W55 and am having the exact same problem after using it for one year. I lost the original charger and bought a third party charger. It worked fine with the first charge but after the second charge it started displaying the messge "use compatible battery only".



      Any help is appreciated.

    • By avatarpraveen24 Jan 04, 2009

    • I have a sony dsc w55 and facing the same issue. I tried buying a different battery. Tried shorting the battery. But in vain.



      Thanks,

    • By avatarcaseyg Dec 05, 2008

    • I have the same problem... Funny thing is it started after I got a new battery charger (I had lost the original)

    • By avatarpina colada Jul 10, 2008

    • When I turn on my sony cybershot DSC-w80 camera a message comes up that says for use with compatible battery only. I am using the original battery that came with my camera.

    • By avatarleenetone Jun 07, 2008

    • I have a DSC-T100 and when I turn it on it comes up with For use with compatible battery. I have tried a new battery and also holding the power button down with the battery out for the factory reset. still no luck. if anybody has found a fix to this problem. let me know thanks. sony wants over $100 to fix.

    • By avatarjob174 May 08, 2008

    • i have a sony dsc w90 it did the same thing i shorted across the three terminals on the battery its self then re charged it and presto the camera works fine

    • By avatarmaz5423 Mar 16, 2008

    • i got the same problem.... tried the fix below by removing battery while holding down the power button for 1 min and still no joy... help please!!!

    • By avatarjahoo84 Mar 05, 2008

    • i have the same problem with my sony dsc-w50

    • By avatarGuest Feb 25, 2008

    • Same problem!!! HELP ME!!!

    • By avatarGuest Feb 02, 2008

    • my sony dsc w200 which is just 4 months old also has the same problem



      reddy

    • By avatarGuest Jan 29, 2008

    • DSC-W90, same as DSC-W80, only diff is resolution, same message, "for use with compatible battery only", using 1 month old original BG1 battery, works fine with $10 ebay replacement, called circuit city, going back to switch to another "sony" battery, and sony has nothing on sony site, which is insane, tis is a built-in error message, so it should be in the kb, and a cheap knock off replacement works fine, but the real sony battery causes an error, like my older and sightly bigger dsc-w8 much better, real usb connection, not the proprietary multi-junk connector, and connected via the "usb" multi connector I can read my 4gb card, but put the card in my toshiba laptop, and it comes up as unpartitioned, so no idea if the battery issue is a fluke, or if there is something wrong with the camera, and sny site is no help at all, point and shoot, drop and kick is more like it, and why will the $50 multi-connector "usb" not let it charge the battery while in the camera, and retail returns aparently suck, like I am now "stuck" with it, can't stand the idea, gonna go fight it out at CC... have fun...

Solutions (14)

Best Solution

please remove the battery while pressing and holding the power button for 1 min. plase make sure that the battery supplied for yer camera is an NPBG1 original sony battery.

    • By avatarshilps2000 Jan 14, 2011

    • I'm having this error message coming up too but not sure how to hold down the power button as the camera switches off soon after the error message.

HEY EVERYONE THIS WORKS. I tried everything and no luck then i read one guy said he took a small wire and short circuited the 3 terminals on the bottom of the battery."made them all touch one another at the same time....all 3!" i touched them together for about 3 seconds and then put it in the charger.and then the camera and what do ya know! IT WORKS. no more message
Here's what i think is happening. this is IMO most batteries have a chip in them that has memory when you put the battery in the charger backwords Witch has been proven is the cause to this error message" it writes scrambled data on the battery. then the sony camera reads it and thinks it's not the right battery for the camera and shuts down to prevent damage. When you short the battery out it has a minor glitch and erases all it's memory then when you put it back in the charger it writes the "your a sony battery" data back into the battery and then it's all better again.
I hope this works for at least one person out there cause i HATE sony. the camera i got was a gift. DONT BUY SONY they make all thier chargers and plugs different than all others so you have to buy stuff just for sony. even the lenses are odd sizes and only sony makes these odd sizes. Greedy company they are. lol hit me up if this worked for you i would like to hear from anyone whom this worked or didnt work for.
wiidoctor@gmail.com

    • By avatarwiidoctor Apr 30, 2010

    • solution 5 worked for me and many ppl have emailed me saying thanks id give it a shot!

    • By avatarfixya_10_cap Oct 29, 2011

    • A friend of mine brought a camera by that she had just purchased new. It included 2 extra batteries. When I put each of the 2 extra batteries in, the same message displayed on the screen and the camera shut down. I shorted the connecters with a paperclip on both of the extra batteries and put one in the charger. After letting one of the batteries that was not working charge for a while, I loaded it in the camera and it worked fine. Thank you for posting that suggestion, it seems to have taken care of the issue.

I´ve bought a DSC-W200 with a kit; this kit contains a DB-BG1 replacement battery; I charged both batteryes: the original one, who came with the camera, and the other. When I tryed to use the replacement battery I saw the message in screen: "For use with compatible battery only". I just took out the battery from the camera; then I maked a short-circuit with a small cable between all the three electric contacts in the bottom of the battery. Then I put the battery into the camera; the camera didn´t turn on. I Took the battery out again from the camera; I placed it in the charger supplied, in a few minutes the light was off. I placed the battery in the camera, and ... I´m working well with it!

Throw the ******* camara away with battery and charger,, thats what i did with mine,,, SONY SUCKS,,,,

I opened up a DSC-W90 that had this problem and it was that on the front of the camerawhere the wires from the three battery terminals connect to the powercontrol unit, the middle, white, wire had become unsoldered from theboard. There was a little extra wire tucked away on the back of thegray plastic battery case on the inside so I pulled the wire out,stripped off a little more of the insulation and soldered it back tothe board where it belonged between the where the black and the redwires were connected. There were several small phillips head screws andsome ribbon cables to disconnect. All the ribbon cablejust pull out but be gentle putting them back in later. Basically I hadto remove the entire case to get at the board and wires but it did fixthe problem and was actually very easy. DO NOT FOLLOW THE OTHER POSTsAND SHORT YOUR BATTERY. THAT IS DANGEROUS AND WILL LIKELY RUIN YOURBATTERY

Had the same problem and had some discussions with Sony on this as well. They apparently never heard of this problem before! Made sure they had a look at this site as well.
They insisted that I either pay 114 pounds to get it fixed or referred me to one of their sites where I can buy a new camera...
I decided to open the camera and have a look inside. I owe a T500. It takes some tim to unscrew the camera, but finally managed to get in. I found that there was a internal battery in the camera which powers some internal memory (sorry really don;t know what it's for, just assuming). Because I was convinced the problem was not with the battery (cause I tried 3 different batteries, all SONY), I thought cutting the internal power would reset the camera (or at least something). I short-circuited the battery by connecting the + and - sides with a metal object. After that I also short-circuited the battery (just in case). I repeated this a few times as the first attempts did not work and voila.... after time 4 the camera started working again... It was reset again and required the time and date...
Always was a sony man, but with this incident and sony's poor service, I have decided I will not buy any sony product anymore...
Hope this post helps one of you as well.

I BOUGHT A SONY TOUCH PANEL SUPER STEADY SHOT DSC-T70 AND WHEN I TURNED IT ON IT SAYS "For use with compatible battery only".

finally brought a cheap replacement battery as suggested and now i can use my camera!

  • By Author imagemaz5423 Apr 05, 2008

Hi. I recommend fully discharging the battery (take a very long movie clip!). Next, remove the battery briefly short out the battery terminals using a bare metal paper clip (just a few seconds should do it). Worked for me. Doing this with a fully charged battery is liable to damage the battery.

  • By Author imageE R Apr 29, 2010

I too have same problem with a W55 but original Sony provided battery and Sony charger.

what did Avaya pimp mean by holding the power button for 1 minute- then take the battery out- confusing. please clarify

Hi everyone ! I'm from Brazil, so please apologize with my bad english... i bought a Sony model W120... i'm very satisfied... then i bought a Sony DB-BG1 replacement battery... when i use this battery, a message like this "For use with compatible battery only" appears on the screen... but i noticed that the battery in the back shows that was made in Japan (the cells i assume), and the original one in the back show that was made in China... I supose that the new model's (like w110, w120, w130, w150 and w170) has a devide to detect the cells (made in China or Japan), and the old model's (like w35, w55, and others) don't have this device... I believe this because i tested my Sony DB-BG1 replacement battery in a Sony W55 (made in Japan) and nothing happened... the same thing with my original battery (made in China)... it will be this possible one? I appreciate the attention and i hope new opinions about this... I not yet sent an email for Sony asking the respect

I too have suffered the same message on my Sony T100. I bought a cheap replacement battery as suggested and it still hasnt worked! I still get the same message... "For use with compatible battery only"

Any other ideas?

To send it in to Sony to look at is going to cost me over half the price of the camera!

  • By Author imageNijj10 Apr 29, 2008

I AM SO MAD ABOUT THIS CAMERA! IT IS MY SECOND ONE AND NOW I HAVE THE SAME PROBLEM. WHAT SHOULD I DO?

  • By Author imageGuest Apr 11, 2008

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