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if your computer came with
a motherboard disc the drivers could be on it click start control panel
administrive tools ,computer management ,device manager look through all
of your devices if you see a yellow question mark?or exclamation mark
! or red x right click to reinstall
drivers or if you can see your usb but
its not working ports(com&lpt)right
click update driver make sure the lead/s that
attach to this drive have a secure seating and are not bad/faulty the light on
only tells that its getting power it might not be getting enough power you
might test the lead/s or just replace the cable of
the hard disk, when you plugged the external disk drive you got that
windows could recognize the USB device change the cable everything should work
fine again, sometimes the wires inside the cable will be damaged due to bending
or stretching or placing heavy equipment upon the cable, check the USB leads that
attach to the motherboard usually red-white-green-black make sure they are
securely seated and have no dust build up on them dust will cause static and a
lot of unforeseen problems hope this helps
if you tested it on other computer and if its working fine then it means that your USB port isnt 2.0 if it is then right click on my computer and select manage. may be you selected the custom drive letter if u do so then it wont work until u change it back again. try it.
You will need to install the drivers to your computer before the system will see the drive because of the "size" of the drive (1 TB) and the way the OS will need to "talk" to the drive in order to recognize the correct size and know how to place the files on the drive.
Try to insert it to the other usb ports and see if it works fine. If it doesn't, then probably there is a problem with it. But try to insert other usb devices in the usb ports of your computer, if it does'nt recognize also then the problem is in your usb ports.
This doesn't sound like an OS issue. This appears to be more an issue of the connection to the hard drive. The USB cable likely isn't the culprit, nor the laptop USB inputs. If the drive was ever dropped or the cable gets removed and reattached often to the actual enclosure, you might be looking at a bad port on the enclosure. This isnt a lost cause. You can always buy a hard drive enclosure from newegg and move the drive from the IOMEGA to the new enclosure. You can get a new enclosure for $15. Just because the USB port is bad, it doesnt mean the data is gone and the hard drive cant be used.
There is a chance that the hard drive itself is at fault and the computer cannot recognize it try using it as a slave drive in computer. and use a recovery cd from boot to check it out You could use thee ultimate boot cd (download) to check it
Search around on this site for MyBook 500GB problems. I've responded to a couple, but it amazes me that lots of people, including myself, has a failed unit. Mine lasted 1.5 yrs and failure is caused by burned chip pins on the drive controller. Seems likely to be a heat issue. More info about what I did; see my other posts.
Hello, Did you try to use this drive on another computer? Did you have the same problem? Did you try using a different cable? I would try these things first in order to determine if the problem is with the drive or with the computer. Good Luck! Dr. Know