Question about HP PSC 1350v All-In-One InkJet Printer

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Scanner wontb scan to the computer

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Re: scanner


Please click on the web link given below and perform the steps as given below to fix the issue.

Have a great day!

Posted on Mar 27, 2008

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Could you help me to operate the scanner., so that I can send docs,

make sure your scanner is working properly and the software has been already installed to the server or computer to access the scanner. this steps can help you to operate the scanner.1. connect the scanner to your PC, mostly scanner now is using USB cable 2. and then turn ON your scanner, place your material to be scanned like you were using photo copier the scan button to acquire the image 4. then preview the scan, the scanner software should display a preview on your computer screen 5. and now select the scan area in the scanner software set other options for example set the the color or the resolution of the document 7. then scan the image and save it into your disk make as your new folder. after you save you can now send this document.

Apr 15, 2011 | Printers & Copiers

1 Answer

When i press the scan button , nothing happens at all ,, please help i need to scan photos

The scan button requires proper setting of the program on the computer that tracks the state of that button.
Reinstall drivers (full installation).
Why not open My Computer, find the icon of the scanner and scan using Microsoft scanner or camera wizard?
You can also open MS Paint and scan using File / From scanner or camera.

Aug 09, 2010 | Printers & Copiers

2 Answers

How do i scan documents onto my comp

It depends a bit on the software you have installed (OS, etc). If you installed the full-featured software before connecting the all-in-one to your computer, you can scan immediately from the computer. For Windows, open the HP Solution Center (by double-clicking on the icon or Start > All Programs > HP folder > HP Solution Center). Put your document to be scanned face down on the scanner glass and close the lid (ADF pages go face up, top edge first). Click the tab in the Solution Center for your HP product (if you have more than one) and click Scan Picture or Scan Document as appropriate. Set the scanner settings in the pop-up window if needed. Click Scan to start the scan. To use the buttons on the scanner, you need to set the destinations for the buttons in the HP Solution Center (Scan to destination for example) and have the HP monitor running on your computer (this listens to the buttons).

Scanners work with bi-directional communication so USB hubs, print servers or bad cables can result in the printer functions working but not the scanner.

If you install the generic OS driver (by connecting the all in one to the computer before installing the software), the printer will work but the scanner will functions will be limited (the scanner buttons will not work but other functions will depend on the OS). Windows XP can acquire scans in Paint (File > From Camera or Scanner). Windows Vista and Win7 add Windows Fax and Scan which will also acquire scans (not in all versions of Vista). Vista also can acquire scans with Windows Photo Gallery.

The printer works similarly with the Mac OS but hte names may be different.

I hope this helps.

Cindy Wells

Jun 14, 2010 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

I try to scan a document and it says that I am not set up on pc. I use just the scan button and it still won't scan. Help please!!!

Verify cables connected properly to the back of the scanner
If the scanner is a parallel port scanner it is likely it has two available connections on the back of the scanner. Verify that the cable coming from the computer is connecting to the IN, Computer IN, computer, or similar connection.
Ensure that the scanner is getting power
If your scanner is not getting power it is recommended that you check the connections ensuring that they are connected properly to the back of the computer and from the scanner to the wall. If you have the scanner connected to a power strip and or surge protector it is temporarily recommended that you connect the scanner directly to the wall.
If the computer scanner is getting power, you should notice the inside light come on when the power is first received by the scanner.
After checking the connections you still get no power to the scanner, it is recommended you contact the manufacturer of the scanner.
Additional parallel port scanner troubleshooting
If you have another device connected in between the scanner and the computer, turn off the computer and temporally disconnect the devices connected to or from the scanner. If, after disconnecting these devices, the scanner works, it is likely that another device may have issues or may be unable to work with other parallel devices.
PC Windows users verify no TSRs are running in the background
Press CTRL + ALT + DEL and end task all currently running software except explorer and systray and attempt to scan again. If this resolves your issue it's a possibility that an application in the background such as a virus utility is preventing your scanner from scanning.
Verify the LPT port mode
PC users ensure that the LPT port mode within the computer BIOS is set to either EPP or bi-directional mode and/or try alternating between these two modes.
Update the drivers
Verify that the latest drivers are installed for the operating system being used on your computer. A listing of computer scanner manufacturers and links to the drivers pages can be found on our scanner drivers page.

Nov 19, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Won't scan photo to computer.

Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

Aug 19, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Hp f340 will not scan

Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

Aug 18, 2009 | HP Deskjet F340 All-In-One InkJet Printer

1 Answer

Scanning to import to a computer

Normal 0 The best way to scan images to save on your computer is touse the scanner software on the computer. Not the scan function on the scanner.
You don't say what type of scanner and software you have but usually scannersoftware works this way:
1) Place photo on scanner
2) Open scanner software
3) Using the software, Initiate scan
4) Name the Scanned item and save it to your desired location/folder
Note: some applications will automatically save to --My Documents--My Pictures
5) Repeat process for each pic to be scanned.

Jan 29, 2009 | Printers & Copiers

7 Answers

Scan problems with Canon MX310

i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.

Aug 16, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers


New Computer is it? Vista- yes? Big troubles with drivers for scanners from vista. Scanners have a built in processor that runs all its operations on command from the computer. Vista is not speaking the same language the scanner wants to hear. Got onto HP tech support- I don't hold out much hope for you re this.

Jul 08, 2007 | HP PSC 1610v All-in-One Printer

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