Question about Compaq 7500 17" CRT Monitor

1 Answer

7500 Black and Silver Monitor

Monitor light turns from green to amber in a few seconds. No monitor activity.
Less than 4 years old. Where should I take it for repair?

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  • VickySue Jan 28, 2008

    It's not the monitor. I put the monitor on another computer
    and it works just fine. Do you think getting a cheap video
    card for my compac will fix the problem?

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  • 48 Answers

You can have it repaired at a tv repair station near you. the problem is only on the data cable.. either you can replace it or have it repaired.

Posted on Jan 22, 2008

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1 Answer

Monitor goes blank after 2-3 seconds


could be hardware failure but i would try buttons on front of monitor first. notice, usually green led on monitor is green, if it goes to amber, you are loosing sync pulse.

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Hi, my TW-191 suddenly quit working yesterday. . . it is only 2 years old? When the PC is first turned on the amber light turns green and the screen is displayed then after a few seconds goes blank....


Hello,

It sounds like you have a monitor with a common problem. After a few years some LCD monitors will blow a power supply. The problem is caused by parts called capacitors overheating in the confined space of the monitor. If you are good at electronics repair/soldering you can usually fix the problem. Check out a few pictures on my web site www.ccl-la.com/badcaps.htm You can take the back cover off your monitor and look for the bad parts,replace any that look like the pictures and your monitor should work fine. The capacitors do need to be installed with the correct + and - connections, note the stripe on the old one and insert the new one the same way. If you don't want to try the repair yourself we offer a repair service for $35 plus shipping.

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The display is in safe mode and you will need to reset the display to get the display out of the safe mode. There are 2 different model revisions. Please choose the method that will match your revision. Depending on the revision of the monitor, one of the following 2 methods should reset it to a normal state. This reset generally requires both hands and it is sometimes easier with another person.

If the serial number begins with an A and/or your power button on the far right (5th button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.
Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
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If the serial number begins with a B and/or your power button is in the middle (3rd button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see attached picture) and while continuing to hold the buttons, plug the power cable back in.4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

If you have tried the reset a few times and it does not solve your issue, please Ask a Question to submit a request through the system or call 1-866-752-6271 Option 1 to contact technical support.

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cheers

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