Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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Video screen has horizontal stripes when viewed

These stripes appear on the camera screen and also on the laptop screen. I don't recall them being there when I recorded the original material. Something must be wrong with the playback function?? GL

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Re: Video screen has horizontal stripes when viewed

The problem is a bad CCD inside the camera. I have 3 bad ones in my classroom. Sony was providing free service for some of their other models but failed to provide service (recall) on these models. I think it is important to contact Sony at 1-866-703-7669 and ask them why they are not providing support for this model since it has to do with a bad chip inside the camera. Sony should stand behind their consumer products and keep in mind that some people who use the consumer brands also use or recommend the professional brands to organizations like WEVA and others. If they do not support the consumer line products, will they support the more expensive industrial or professional products? Let's go Sony...fix these problems...there are too many of these cameras which have gone bad to say that it is not a CCD problem.

Posted on Jan 29, 2008

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