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Leapfrog leapster won't turn on

Our 3 year old leapster won't turn on. We tried the suggestion of holding down the power button for a few seconds already. We changed the batteries using both rechargable and regular batteries. It shut off while our son was trying to play a new game. Is there a button we are missing to try? Any suggestions?

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  • powerme Mar 19, 2008

    Us Too......we've had ours for 6 months and today my daughter was trying to play a game and it just turned off. Now, no power! Yep, tried the 3 second power thing. I might just call Leapster and see what they say; can't hurt.

  • Lisa-JT Jun 11, 2008

    My Son's L-Max Leapster has just died a sudden death. Looking at this website it seem's an inherant fault. We have tried changing batteries and also swopping battery holder with my daughter's, but still nothing. I have e-mailed Leapfrog and I am awaiting a reply. I am definately not going to buy a new one as it seems this could happen again!!!

  • rlloyd130 Jul 31, 2008

    My son was playing his leapster and in suddenly shut off without cause. It hasn't been dropped or misused. I have taken the back off of it and nothing seems to be out of place. Has there been a recall or anything leapfrog has for this product. We liked the product and what it was doing but are dissapointed that it has broken in less than 5 months.

  • fabiane2606 Aug 28, 2008

    I bought two Leapsters last Xmas and one of them just won't turn on. My son barely used it the past 4 months, and he is ALWAYS careful with it.

    I tried new batteries and even bought an AC adapter....it just won't turn on.

    Anyone with a solution??? Leap Frog, please post an answer...as it seems to be a recurring problem.

  • Anonymous Nov 13, 2008

    My Daughters won't turn on as well. These are pieces of junk!!!!!!

  • Anonymous Nov 23, 2008

    I know my daughter hasnt been on it for a while it has been a couple months too. What can I do?

  • troubledleap Dec 06, 2008

    5 month old leapster.  Stopped responding to stylus, then just will not turn on at all.  Never mishandled in any fashion.  Piece of junk

  • hmm33 Dec 10, 2008

    I have the same problem! We have a leapster and a Leapster L-Max and neither one will work anymore. They have not been dropped or mishandled. I emailed to Leapfrog- hopefully they will have a solution. My kids want to use them but I don't want to have to buy new ones when they already have 2!

  • Anonymous Feb 03, 2009

    Same problem. Worked for a month, now won't turn on. Target won't exchange it since it was bought 2 months before Christmas while on sale and is now out of warranty.

  • greenpointt2 Mar 17, 2009

    my sons new leapster went dead the game did show that batttery was going dead so i replaced the battieries and still nothing do i need to let it charge on the adapter first?? what is going on any advice

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Call Leapster they have replaced a few for my family and have been VERY easy to deal with. NO charge or anything.

Posted on Dec 17, 2008

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What ever i say you do try like so is it off if it is thats good because it need to be off if it has screws undo the screws and lookaround in theleapfrog leapster if you see a wire broke out the socket this is a sign someone has been inside it and took it out its socket before they put it on their stool. When did your son last went on it?To answer me email at brandonsnail@hotmail.co.uk

Posted on Apr 17, 2008

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1 Answer

The Leapster turns on and the sign in screen comes up but the touch screen does not work. Recalibrating does not work. Can't get past the sign in screen


How did you try recaibrating? I just fixed my son's Leapster 2 a few minutes ago. I read a couple different recalibration instructions and the one that works for the Leapster 2 is:
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My daughter has a Leapster 2 that is only about 2 months old and the touch screen does not work


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I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted
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Turn the Leapster on while still holding down the hint button until you see the calibration screen.
Push the "A" button to enter the calibration.
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Turn the Leapster off and then back on again without a cartridge. Login as usual.
If this does not work, then call customer service, depending on how old it is. I've had ours for over a year, and this still works each time.

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I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted
2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears.
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
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How do i change names on the screen of leapster 2


contact the manufacturer on the link I am giving you. They will supply you with an email to most questions you have.

http://www.leapfrog.com/en/families/leapster/leapster_learning0/leapster.html

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We have leapster two, we have power but the pen does not work


If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted 2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears. 3) When the LEAPSTER menu screen appears, press the A button 4) Touch each of the crosshairs that appear with the stylus 5) Restart unit

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I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
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1) Ensure that a cartridge is not inserted
2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears.
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
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Press the ? button and hold it while turning unit on.
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power unit off when done.
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(got these from the leapfrog site and it worked for me!)

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