Question about SanDisk Sansa e260 MP3 Player

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  • RBDFAN Jan 21, 2008


  • we3zylovr Jan 21, 2008

    last night i was putting music on my sansa e260 and it was working just fine. i turned it off and tried to turn it back on and nothing happens.. at all! what's wrong? should i take the battery out and put it back in?

  • Max Drive Jun 10, 2008

    Mine only turns on when connected to a computer. I tried to update my firmware but it tells me my Sansa e260 is in MTP mode. I can't change mode because it will not turn on. My system runs Windows XP Pro SP1.

    Any thoughts?

  • Max Drive Jun 14, 2008


    Plugged into a wall charger and everything works fine as long as it is plugged in. Changed mode to MSC and plugged into the PC. Formatted successfully and updated Firmware. Same problem.
    Changed to new battery and charged overnight. Full charge. Unplugged from PC. Same problem.
    While connected to PC displays "Writing" for a long time before displaying "Connected".
    Just wont turn on unless connected to wall charger.

  • Jean Sintulaire May 11, 2010

    What did you try?I would like to know what operating system you have and also if windows recognize it..if windows do we can do a firmware upgrade on the device...let me know..

  • Jean Sintulaire May 11, 2010

    Does windows recognize your device?what operating system are you running?



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I need help
lately, my Sansa's been corrupting files for no reason
and deleting them also

Posted on Jun 06, 2008

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Tried to reset the device to see if that will solve it..

Posted on Jan 26, 2008


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2 Answers

Sansa 260 R load main image failed message


The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.

When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

How do i put videos on my sansa e260 my computer says its not formatted or something

your sansa e 260 is not fomatted try to format it, just right click your sansa icon in my computer then click format, then check the quick format then click ok, after that it says format complet, now you can put videos in your sansa e260

Jul 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

The sansa e 260 fails to work properly

Make sure that the USB mde on the player is set to MTP. Update player to the latest firmware.

Mar 31, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Computer(s) wont recognize sansa e260

i have the same SANSA e260.....and the same problem....its easy just turn on your sansa then push the menu botton, slide the wheel in the center and at the end of the options say USB enter there and change usb mode from MTP to MSC mode.....and ready

Jan 02, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

I have a sansa e260 and it connects and charges on computer and program can be located but computer is not reading that it is connected so can't sync it. Can you help? Thanks. Michele

I found another complaint similar to mine and someone had posted a solution, which also worked on my daughter's Sansa e 260.
I went to settings, then usb mode and selected MSC instead of MTP and computer instantly recognized the hardware and I could sync her music for her! Can't remember name of person who'd posted solution, but thanks heaps!

Sep 14, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My PC doesn't read my sansa e 260

i think it is that u need a program like samsung pc suit or somthing like that im not shure try it and it might work

Aug 18, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e-260

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 04, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e 260

u can also use the itunes riper to put videos on ur sansa cuz i did it to mine

Apr 01, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

It wont turn on

Hi. Try this and I hope it helps: Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully.

Apr 17, 2007 | SanDisk Sansa e260 MP3 Player

24 Answers

Sansa e260 says connected but device not recognized

I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".

Dec 27, 2006 | SanDisk Sansa e260 MP3 Player

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