Question about Canon imageRUNNER C6800 Copier

1 Answer



Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Canon Expert
  • 287 Answers
Re: CANON IR C6800

Hello Jc.Let me start by saying that despite the fact that you have properly been specific with the error code you have submitted, Canon is "fairly" specific in regards to the amount on detail in provides. I say fairly in really loose terms. The error 602 means that for any number of reasons when the copier went to boot" (begin to start up and read its directions as to what it is, who it is, and what it is capable of, it failed to get the instruction set (or failed to recognize the instructions) and therefore said "what"?!) as the copier sought to retrieve this info from the hard drive.That can mean that the partition of the hard drive that is was looking at contained corrupt information, or there was a communication interruption, or that the hard drive is going or gone bad. I know this sounds like a bunch of technical goblidy gook but you don't want to know what the 0101 means after the 602. It may not be too bad but brace yourself for the worst. That is that the hard drive may have went wheels up, or at a minimum all stored custom information is gone. The latter may be the best you can hope for. I am afraid that a "hail Mary" might be to power the copier of by way of the rear switch (or unplug if you are not familliar) and wait a few minutes.Restart and hope for he best. Otherwise you WILL need a technician to replace the hard drive and then they will have to reload the system software. I was reluctant to respond to your request for help as I cannot "fixya" and I will get a bad grade from the guys that run this site since I left ya hangin. But I could not resist trying to help you and to at least make sure you did not get raped by some "hungry for money" company. Please at least give a decent rating and I will keep my fingers crossed for you..................SPINAL

Posted on Jan 25, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Canon iR 6001 showed me error code of e000005-0000 what can i do to solve the problem

The error code E000005-0000 means that you need to replace the upper cleaning web for the upper fixing roller. When you pull the transfer unit out and you see the fixing unit with the yellow cover on it. The web is under the cover. It needs to be replaced to solve the problem.. Good Luck

Sep 17, 2012 | Canon imageRUNNER C6800 Copier

1 Answer

Canon IR c6800 gives me error code E000014 - 0001

This code means that the fixing motor can't get enough power due to the fixing roller is not smooth anymore, You will have to replace the fixing roller.

Dec 22, 2010 | Canon imageRUNNER C6800 Copier

2 Answers

Canon IR C6800 Error 00003-0042

According to Canon, this code is being thrown most likely because the fixer (fuser on Xerox copiers) is not seating properly inside the frame. Vibration coming from the copier operating is most likely jarring the wiring connector, making it work loose and causing the computer to throw this error code. There is a fix for this but unless you are a certified Canon Copier technician, it is highly recommended you contact Canon to send a tech to fix it. I hope this helps you.

Oct 07, 2009 | Canon imageRUNNER C6800 Copier

1 Answer

IR 5870Ci Errors: E000748-4021 & E000020-03a8

E748-4021 means the SERROR signalof PCI has been detected
solution:disconnect and then connect PCI board if the fault persists ,replace it or the main controller pcb

May 18, 2009 | Canon imageRUNNER C6800 Copier

1 Answer


moz-screenshot.jpgmoz-screenshot-1.jpgIt is a Fuser error code .
Could be a poor connection with the draw connector on fixing feeder unit.
Try shimming all three connectors on the fuser draw side can resolve the issue. Another thing to check is the upper fuser roller for flat spots this can also cause fuser error codes

May 07, 2009 | Canon imageRUNNER C6800 Copier

2 Answers

Canon ir 2018 ERROR CODE E246

check print controller pcb connection, ram & EEPROM

Feb 26, 2009 | Canon iR 2016i Black and White Copier

Not finding what you are looking for?
Canon imageRUNNER C6800 Copier Logo

380 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

93738 Answers

old marine
old marine

Level 3 Expert

1293 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides