Question about NEC ND-6500A DVD±RW Dual Layer Burner

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NEC DVD+-RWND-6500A since installing itunes I can't get my dvd/cd player to read, the motor runs then stops, I have since uninstalled itunes and the the problem is still baffling

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Ok " click on start , go to programs, go to system tools, click on
system restore , restore to a date before you installed Itunes.

if that doesn't work try click on start , click on settings, click on
control panel , click on system, in menue click on hardware,
click on device manager, click on dvd/cd-rom drives, your drive
should be there , click on drive with right button.and a menu will come up ,delete it .

now shut down windows , and restart your computer
windows will now will see your new drive, and you can reinstall it.

Posted on Jan 21, 2008

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Posted on Jan 02, 2017

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My Acer aspire 4720z DVD drive not working, its not reading any DVD / CD's.. what would be the problem and how can i solve this


Step 1 : Check out You have Apple's itunes or Quicktime player installed in your system.I have seen same problem as your's after installing  Apple's itunes or Quicktime player. But it was solve after uninstalling the softwares.

If you don't have  Apple's itunes or Quicktime player install in your Notebook, Try this

Step 2 : 1) click the start menu
2) click on "run"
3) type "regedit" and click ok
4) go to string key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5) delete "upper filters" and "lower filters in the right side window.
6) right click my computer in the start menu.
7) click properties
8) go to the hardware tab
9) click device manager
10) expand the dvd/cdrom drives
11) right click the dvd rom and click uninstall
12) restart computer

and check if it works now.

Step 3 : BIOS upgrade

Go to this link below 
http://support.acer-euro.com/drivers/notebook/as_4720.html
and download the BIOS accroding to your Operating system and check.

Note: I don't recommend the Step 3 as sometimes if BIOS upgrade fails,it might make your Notebook permenently unsuable.

In case you want to try step 3,Consult your manual well before undergoing the Upgradation process.

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1 Answer

For some reason my CD/DVD player burner on my Toshiba A135 Laptop is not recognizing CD's or DVD's. I hear the drive spinning when I first install a disk but then nothing occurs. I ran a diagnostic on...


you might have accidentally uninstalled physically...
you also might have uninstalled the driver
you might have a virus
if you physically uninstalled it... physically reseat the burner...
if you uninstalled the driver...find the driver and reinstall it...
to check for virus get dr web cure IT and do a scan...
if that doesn't work call your pc tech support they will gladly help you...


I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

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2 Answers

Cd drive not recognizing cd's


nope it happens to me, if your laptop still under warrantee call toshiba and they will replace it to you. the problem is the lens not reading the cd, try to clean it by dvd cleaner if its not working replace it.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

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1 Answer

Itunes will not write to my PIONEER DVD-RW DVR-106D


Install NERO software for burning. It has all the capabilities, specially ver 8 onwards......sodeep

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2 Answers

ITunes not able to burn CD's


you already have other cd / dvd burner software on pc / laptop...use it...(can i suggest a better software than itunes for burning..unless you have this already..nero, ashampoo and / or burn4free cd / dvd)...nero has much more to place on the menu of dvd...cd (u can get creative)....this way your new version of itunes will just keep your ipod up to date (no more regs problems)

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Itunes download will only go to F drive


Have you tried downloading manually from:

http://www.apple.com/itunes/download/

If you can not select where to save it, maybe try using a different web browser, Firefox should do the trick.

Once downloaded, run the installer and it should update your current version.

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Try uninstalling itunes, restart computer, and then reintall itunes.

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Jvc xv m-567 won' t read cd or dvd


The problem, ended up being the DVD drive motor. Unfortunately, it wasn't worth finding a replacement motor.

Jul 10, 2008 | JVC XV-M567 DVD Player

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I am having a LG DVD writer GSA-4167B currently stops reading or writing disks after few runs


as with all writers eventually they fault at the lens and it gets out of line and cannot read discs, you can try the usual thing of checking LG for any firmware updates, but first:- Go to my computer>right click>hardware tab>device manager, then down list to cd/dvd drives and click '+' sign and highlight your writer, right click on it and select uninstall. Restart PC and it will be automatically re installed, try again and if no change you will need to replace the drive as they are cheaper nowadays.

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