Question about Sony Playstation 3 (PS3) Console
What number did you call to get the replacement?
Posted on May 27, 2008
I got this error message a few months back but due to school i couldn't get away until now to do anything about it. i tried everything from rebooting to reformatting and nothing helped, at best i got a few mins of gameplay before it froze up or just died on me. i got an 80gig ps3 and from what i have read online this error message occurs most on the 80 gigs.
i'm just going to go back to the store where i got it, because i got the replacement plan just in case something like this might happen. they said they would send it to sony and i would get a new/refurbished one. i only hope they send me an 80 like what i sent in.
Posted on May 20, 2008
I just spoke with PS customer service, and they said that there is no solution for this error code. It's fatal. On the plus side, they are sending me a replacement and the customer service folks were very helpful and polite.
Posted on Jan 23, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Unfortunately this is typically due to a fault in the PS3 - most likely a problem with the Blu-Ray drive. Sony should send you a box to mail it to them and then it can be repaired if you are still under warranty.
SCEA Consumer Services
Monday - Saturday 6:00 AM - 8:00 PM PST
Sunday 7:00AM- 6:30 PM PST
If you appreciate the time I took to help with this, please take the time to rate my response.
Hope this helps,
Posted on Mar 24, 2009
Tips for a great answer:
Feb 26, 2015 | Sony Playstation 3 (PS3) Console
Sep 15, 2012 | Sony Playstation 3 (PS3) Console
Nov 20, 2010 | Sony Playstation 3 (PS3) Console
Nov 15, 2009 | Sony Playstation 3 (PS3) Console
Nov 11, 2009 | Sony Playstation 3 (PS3) Console
Jan 04, 2008 | Sony Playstation 3 (PS3) Console
122 people viewed this question
Usually answered in minutes!