Question about Whirlpool Duet GHW9150P Front Load Washer

12 Answers

Whirlpool Duet HT GHW9400PL0

Close door and push start button. there is a 6 clicking sound, door did not lock and washer cycle does not start. trouble code F DL. Inspected door Latch checks good, replaced Door switch lock assembly (new warranty), still the same problem. How do I further trobleshoot the problem?

Posted by on

  • 10 more comments 
  • Nestor Jan 25, 2008


    Removed top cover traced door lock switch wiring to the control circuit board found loose but suspect Relay K3 because I had to unplug the electrical cord to do those checks. Work fine today. Some how when unplugging it reset the memory system or recharge the circuit board. Hope this could be of some help for Whirlpool Duet HT GHW9400PL0

  • Nestor Jan 26, 2008


    Are these the white square boxes known as the relay that control the lock and unlock of the door that you were talking about? I knew about the door release handle, called door lock switch assembly. I replaced that assembly thinking it was the problem, that cost $64.00 lifetime warranty. For those owning a Whirlpool Duet HT GHW9400PL0, read the article posted before calling a service man to troubleshoot. I have more picture to show and tell, Thank you for helping.

  • Nestor Jan 26, 2008

    I will take the time to re-solder this at school (electronic class)Your comment about the front door latch having a ring, in case the door will not open to push it down. It can be done from the bottom access panel Here is a picture of that door lock switch assembly. Can anyone see this post solution Whirlpool duet HT GHW9400PL0 ?

  • Nestor Jan 30, 2008

    On the front of the CCU motherboard I push up on one of the white connectors that has three black wires gently after the pushed on the start button while it was clicking then I heard the Door lock engaged and the washer started its cycle.You can safely wiggle this connector because it is the low voltage area. The machine did gain control after the door lock. Stay away from the pink wires they are 110volts as you replied on your last comment.
    The failure did reoccur randomly. The only wasy to fix this problem is to have it re- solder as recommended by Cold cut and yes I will get a picture of the circuit board bottom before repair. I hope these pictures helps those non technician like me!

  • st00ge Feb 27, 2008

    looking to find what the resistiance is for the relay on the r-182 It "smoked" and ahh figure ill try another before i splurge on a whoel new CCU. NO one seems to be able to find the tech drawing of the circuit board. HOping someone with a ccu like mine can fill me in so i can go pick one up and try it out.

    thankx

  • Anonymous Oct 18, 2008

    HUGE PROPS to Coldplay! I have little solder experience but I was so pissed after replacing door lock and same problem I went to radio shack and bought a little solder gun, pulled the CCU out and put a little drip of solder on every solder joint on that board. So far machine is running good! My family of 6 and all our laundry thanks you for taking the time to help us non mechanical type. This $1500.00 machine has been up and down for last year. Thanks again!

  • jenoldham Nov 24, 2008

    I had the same problem and hated the fact that I spent so much money on this washing machine. My brother came to visit, found this website, bought a solder gun and it has been running perfectly for nearly two months! I'm so glad he found you!

  • dunes901 Apr 26, 2009

    I also got NO help from Whirlpool. Oh, they acknowledged my email--even followed up with a phone call--but they just guided me to the nearest Whirlpool authorized service tech.

    I found the temp. solutions on another site--re: playing unplug and wait, or push the buttons intermittently, or bang on top rear right of machine. Just today found this site, and will advise son about the soldering.

    I am a lifetime Whirlpool buyer, with all Whirlpool appliances at home as well as rental property. NO MORE.
    Whirlpool DID NOT STAND BEHIND THEIR PRODUCT.
    Obviously from posts here, they do not care to keep our business.

    Am now considering Bosch or another high end line--any recommendations?

  • Stevemcgr208 May 11, 2010

    I followed the instructions very carefully and added solder to each connection as identified by Nestor123. I did not try to remove the solder but added a bit of solder to each connection on the PCB (as id'd by the instructions).The whole process took about an hour as I have never done anything like this before. We have been running the machine for about 5 weeks without any problems. Previous to the fix my wife was banging the machine with a running shoe - very annoying to watch her beat the living &#*# out of a $1,000 appliance. Thanks to Nestor123 and coldcut for such detailed instructions

  • Nestor Jan 22, 2013

    I tried replacing door latch, no joy. I solder connection it work for two week then replaced CCU assembly.

  • willr99
    willr99 Jan 22, 2013

    I was hoping someone could clarify 'the solution' - I have a Duet Sport that is doing the 'six clicks' then F22 error. After reading through this thread is is unclear (to me) how you know it is not the latch assembly and is the solder connections? Can someone clarify this before I break out the solder gun.

  • Anonymous Mar 14, 2014

    Lights are on , door locks, pushing button rezults in usual ound (click). After a pause, a code o e


    come up

×

Ad

12 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Thanks to Coldcut and several others, I have followed the trail of problems and solutions and successfully fixed the annoying (to say the least) FDL and F11 error codes issue on my Whirlpool GHW9400PL0 purchased in 2005, broken in 2008. I too was extremely frustrated with a load of wash taking 1 or 2 days to complete. Some of the fixes (unplugging the washer for an hour, simultaneously pressing start and cancel) worked temporarily, but eventually I had to call for service. Before that, I fearlessly took the door lock unit apart (not recommended) and reinstalled it. It did not work. I ordered a new door lock. It did not fix the issue. Coldcut already knew that would not work but I tried it anyway. Not a big ticket item and I was afraid to muck with the CUU circuit board.

The whirlpool service center sent a repair guy out within the week, but he failed to show on the scheduled day. Calls to the service center confirmed that he was on his way. An hour late, the service center confirmed I was next on his schedule. Two hours later, I asked to speak to a manager who listened to my compaint and informed me in no uncertain terms that they did not care about customer satisfaction and would not be interested in monitoring their repair partners. I am so glad I took a half day off work without pay to wait for someone who did not value my time. I told the service center I would never buy another Whirlpool appliance and they politely told me that "it was my decision". Indeed.

The repair guy showed up the next day (another no pay day), asked me what the error code was, checked his computer, and informed me I needed a new CCU at twice the price of major online parts suppliers. I sent him away after paying the $80 service fee, and ordered a new CCU online.

With the new CCU on the way and nothing to lose, I took the CCU out of the machine. gaga24008 had wisely advised to be careful prying the board out of the case (thank you) and following Coldcut's instructions I resoldered the relay legs with my circa 1968 Wen soldering gun. Put everything back together (I had previously removed and replaced every connector in the entire machine) and waited for the 6 whimpy relay clicks to prove it didn't work-- but it did work! I've completed 15 or so loads of wash since, and no problems. I'm hanging on to my expensive replacement CCU just in case. I'm wary of the postings which refer to immediate problems after installing a new CCU. My next step will be to hang the dang thing by a bungy cord. Thanks to the many people who have posted solutions to this aggravating issue. I'll be visiting FixYa for any future issues with my tools and appliances.

Posted on Oct 12, 2008

  • Openerup Oct 30, 2008

    OK, I'm certain I did not post this correctly since it is not a new solution. Would the monitors please fix this.



    In followup, I completed approx 30 loads of wash with no issues since re-soldering the relays on the board.



    Unfortunately, I did a load yesterday and received the F11 error code. Cancel and restart got me on my way but I needed to do this 5 times to conclude the load of wash.



    Today, a second load met with similar results and I had to unplug the washer and continue the cycle 4 times.



    I installed my new CCU board a while ago and am on my way to happy washing... for how long?

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,554 Answers

I took the motherboard out and searched around for the crack with a microscope, I found that every one of the relays had bad solder joints with micro-cracks around the legs. This did not happen due to wear or vibration.This was a new replacement board. It was just a bad solder job on the factory wave solder machine. QC issue.
After re-soldering all the relays legs I have run the machine for a month now without any issue.
So there it is the final fix for the dreaded door lock F dl issue. and likely any other random error issue.

Posted on Jan 21, 2008

  • 6 more comments 
  • Karl Whisenand
    Karl Whisenand Jan 25, 2008

    the constant clicking and then F DL failure is symptom
    If you want to test that the relays have a bad solder joint as I had found. after opening the machine top metal cover ( 3 screw in top rear), on the front of the CCU motherboard push up on one of the white connectors that has the black wires gently .you can safely do this as this is the low voltage area,
    the machine will then gain control of door lock and the front buttons will now work.
    stay away from the pink wires they are 110volts.
    Yes resetting the power to the machine will sometimes work but the failure will reoccur randomly.
    Just mark all the connectors location and remove the board open the plastic and remove the board. flip it over and add new solder to all the relays ( white square boxes) legs. Reassemble and rest assured you have fixed the issue.
    BTW if you need to open the door manually, unplug unit , remove top washer cover, reach down (tight area) and below the front door latch you will feel a ring, push it down and the door will open. the same can be done from the bottom access panel but you will have a cramp in no time.

  • Karl Whisenand
    Karl Whisenand Jan 26, 2008

    yes those white boxes are the relays that control the door locks.
    but while you are in there soldering there is another relay off to the side as I remember re-solder it too. I found that any relay on the board had micro-cracks around the legs.

  • Karl Whisenand
    Karl Whisenand Jan 26, 2008

    Also can you take a closeup of the bottom of the board before you fix the solder joints to show folks the issue before and after.

  • Karl Whisenand
    Karl Whisenand Jan 30, 2008

    On a side note I have found that this same board is used in many brands of top loaders.and have of course the same issues.
    I have notified the makers of this model what I found and they are forwarding it to their engineers . sic.

  • Karl Whisenand
    Karl Whisenand Oct 31, 2008

    For me its been near a year and my issue was completely solved, 100s of loads,

    A note the picture shows 2 relays , there is a 3rd off to the side. it is not white but is similar

    all relays have to be re-soldered , just add some fresh solder to the joints.

    my machine was the worst beast on the market i believed, but i swear if you do this fix it will work forever. until the belts or motor wears out.
    you will find a circuit manual tucked inside a pocket on the side, open the bottom access panel.
    it has the codes for the errors too.


    here is an online manual ,as txt url wraps around you may have to copy paste it .

    http://adcxns1.whirlpool.com/Service/Srv...$FILE/Duet%20Job%20Aid.pdf




  • timelessnoma
    timelessnoma Jan 28, 2012

    So I was having the door lock problem as well. I took apart the cpu and soldered the areas that were talked about. When I put it back together the door lock worked! But now I get F14 error. When I plugged it in after soldering the time automatically said 0:00 and wouldn't change from that no matter what setting it was on. When I hit start it locks the door and then flashes f14. Did I mess something up in the soldering? Please help. Thanks

  • Karl Whisenand
    Karl Whisenand Jan 28, 2012

    for Author imagetimelessnoma i googled that error an all say to unplug an reset the machine ,that is an eeprom talking error to the rest of the ccu board.
    being a tech that wrote this piece i cant say that should work.
    i suspect its wild wishing by the writers an just copying what they have heard or read before.
    as i see it ....
    you have power ..good
    but you didn't say if it clicked at all anymore ..important to know. even if only one or 2 clicks.
    i'd double check all you've done again especially the connections to the board .
    or send me the board for the 12 flat rate an i'll put in mine to see what you did or didn't accomplish.
    by the way after i wrote this my machine has stil been running every since an is running now on its like 10000th load w/o a beep or burp. take that whirlpool. i actually called them to give them the fix the day i found it on a new replacement board. an the old board. well i will go bak to my strong tea hope you do well if not leave a message here i get it in my email. .... coldcut /ie karl whisenand

  • brad bb Aug 14, 2012

    i tried the same soldering job and found no positive result

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers

Hey nester the 6 clicks your hearing is the door lock trying to engage the lock tab on the door and not lining up ive herd that realigning the latch assembly and spraying a little wd 40 up in the door lock assembly cures this also you need to shut the door firmly because of the seal from the rubber boot will hold it off after the control tries to engage the latch 6 times it will stop and set a code hope this helps

Posted on Jan 26, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Thanks Coldcut for the tip, re-soldering all the relay contacts on the CCU worked like a charm. Warning though, be careful detaching the pc board from the plastic case. It seems safer to unclip each tab from the bottom side, then GENTLY pull the board towards up at a slight angle the front of the case.

Posted on Oct 02, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I have a Duet Sport that is doing the 'six clicks' then F22 error. After reading through this thread is is unclear (to me) how you know it is not the latch assembly and is the solder connections? Can someone clarify this before I break out the solder gun.

Posted on Jan 21, 2013

  • Nestor Jan 23, 2013

    Solder the connection capacitor that control the latch assembly. The door has to lock before the cycle starts.

  • willr99
    willr99 Jan 23, 2013

    Thanks for the note - is the capacitor on the CCU or on the switch assembly?

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Whirlpool Master
  • 5,568 Answers

I was so depressed by the problems you folks have had, I sent the following email to Whirlpool through their website:
"You really need to take a look at this thread at a website I visit to try to help others; FixYa.com http://www.fixya.com/support/t364216-whirlpool_duet_ht_ghw9400pl0 I all but gave up on Whirlpool a couple of decades ago and try to avoid brand-names belonging to your corporation. A letter I wrote years ago elicited no reply at all. Sad to see the decline of still another American company."
If you wish to express your disappointment:
Whirlpool email form

Posted on Dec 15, 2009

Thanks for the help, here is how I fixed mine. The net net is that you may have to desolder the two white relays first then solder them back. You will need a solder vac ($10 at radioshack) to remove the solder.

I followed the advise and first just added solder to the 2 white relays and 1 black relay and this did not work. I went to Granger and bought two new relays (black 10A/5A not 10A/10A) and this did not work still 6 weak relay clicks. I then took apart the door lock mechanism (very cool should have taken a picture) and still only got the six weak clicks. Finally, I put the two white relays back but switched their position, and by God's grace and mercy it instantly worked. No clicks from the relay, the door immediately locked and the machine started running. Oh by the way make sure you have the soap thing in if your wife takes it out to clean it while you are working or you will get a little wet.

With all that I did I can't say what exactlly worked except Prayer. I would excluded the actual door lock mechanism. I thought with us manually unlocking the door we may have jammed the mechanism but this was not true. The relays show to be the true culpret. Since this was my first ever soldering job it may be that. Or it may have been switching the relays. I would say resolder first, if that does not work swap the relays, and if that does not work try new ones. But if you just get the relay click you have not fixed it yet.

Posted on Oct 18, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I discovered a broken wire that cause my problem. The clip in the photo above contains the wire that broke. I speculate that the wire was smashed by the drum at some point.

I replaced the relays and the door latch mechanism before I discovered the busted wire. I guess it is an $80 lesson

Posted on Aug 13, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello, I know this is a comment and not a solution but the page wouldn't let me add a comment, probably because this is an old thread. So I was having the door lock problem as well. I took apart the cpu and soldered the areas that were talked about. When I put it back together the door lock worked! But now I get F14 error. When I plugged it in after soldering the time automatically said 0:00 and wouldn't change from that no matter what setting it was on. When I hit start it locks the door and then flashes f14. Did I mess something up in the soldering? Please help. Thanks

Posted on Jan 28, 2012

  • Karl Whisenand
    Karl Whisenand Jan 28, 2012

    for Author imagetimelessnoma i googled that error an all say to unplug an reset the machine ,that is an eeprom talking error to the rest of the ccu board.
    being a tech that wrote this piece i cant say that should work.
    i suspect its wild wishing by the writers an just copying what they have heard or read before.
    as i see it ....
    you have power ..good
    but you didn't say if it clicked at all anymore ..important to know. even if only one or 2 clicks.
    I'd double check all you've done again especially the connections to the board .
    or send me the board for the 12 flat rate an I'll put in mine to see what you did or didn't accomplish.
    by the way after i wrote this my machine has still been running every since an is running now on its like 10000th load w/o a beep or burp. take that whirlpool. i actually called them to give them the fix the day i found it on a new replacement board. and the old board. hope you do well if not leave a message here i get it in my email. .... coldcut /ie karl whisenand

  • timelessnoma
    timelessnoma Jan 28, 2012

    Hi, Thanks for your reply. I didn't think anyone would be looking at this anymore. So no there is no more door clicking sound. The door lock was fixed after the soldering. Basically I plug it in, and it automatically shows 0:00 on the front. Then if I try to move the dial to switch settings it never moves from 0:00 to another time. When I then push start, the door latch engages and then the screen flashes F14. I may try taking out the circuit board again and try soldering more areas? Your help is much appreciated. I was so happy to hear that door lock engage and then the code appeared...boo

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I received a F22 code cylce fnished and started another load about 37 minutes left of cycle the F22 code returns. I tried unplugging everything now it is stuck in the rinse/drain cycle.

Posted on Sep 01, 2011

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Stevemcgr,

I received your clarification request. I was just asking if anyone had any recommendations on another brand to replace this Duet.
Ended up buying a Bosch-and the appx. 4 yr. old Duet is sitting in the basement. If my son will use Coldcuts solution--I will give him the brand new BOSCH, honestly , the Whirlpool is a better machine--minus the computer problems. Such a shame that the repair costs nearly what the washer did-unless you can do it yourself.
Hope all are still able to use their Duets after the soldering.

Posted on Feb 28, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Have intermittermittent F02 code. Found TR6 (2nd to the left of K1 in the pic above.) to be badly burned. Anybody have a useful part number?

Posted on Dec 15, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Maytag Brovo 300 seies washer display says dl and will not wash


The error code "dl" is for door lock. From what I've read, it may mean you need to replace the latch assembly.

Sep 07, 2014 | Maytag Bravos MTW6600T Top Load Washer

1 Answer

Ghw9400pl0 door


Your model doesn't allow for door reversal on the washer due to the electrical with the door lock, but you can the dryer there is a kit you can purchase with the dryer model number

Jan 17, 2014 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I have a whirlpool duet HT. The control lock botton is on. So the washer will not start it does nothing. I unpluged it, hold in the unlock door botton nothing works. The door opens and close I just...


Hello Welcome to FixYa here is the answer your searching for..Press and hold the "End of Cycle Signal" button for approximately three seconds until the "Control Locked" indicator light shuts off. The control panel is now unlocked. If this was helpful please rate me Thanks :)

Jun 12, 2011 | Whirlpool Washing Machines

1 Answer

Pushed start button to begin cycle. washer started beeping and display was flashing F and the DL repeatedly. unplugged washer for a long time, opend and closed door. also checked water pump screen in the...


If the door fails to lock after six (6) attempts "Fdl" will display. The "Fdl" error code indicates the door failed to lock or the control does not detect the door being locked. The likely failure is the door lock mechanism. There is always a chance there could be a loose wire connection between the door lock mechanism and the Central Control Unit (CCU) causing the error too.

Apr 25, 2011 | Washing Machines

2 Answers

Duet ht washer control locked. How do I unlock it? Really need your help


Hello & Welcome to FixYa


This is a common issue with Whirlpool Duet washers however, your whirlpool duet washer can be reset to resolve the control lock problem. Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.


Kevin

Apr 25, 2011 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

I have a Whirlpool Duet Sport (model #WFW8400TW03) that shuts down when I press start. There are no error codes and the last cycle ran with no issues. The door is shut and seems secure. I can find nothing...


I had the same problem. My control lock was on without the status light on. To unlock the controls I Selected and held END OF CYCLE SIGNAL button for at least 3 seconds. The lock/unlock control status light never indicated the locked position, yet my washer now works. NOTE: Select and hold END OF CYCLE SIGNAL button for 3 seconds to toggle between lock and unlock.

May 18, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

Machine will not start dL code flashes


The door lock is not telling the control board the door is locked. You probably have a bad door switch or the wires to the door switch are corroded or broken.It could simply be a wire has come loose. Those washer do vibrate quite a bit.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Apr 16, 2010 | Washing Machines

1 Answer

I have an F26 code and my washer won't do anything and cannot find code in the manual what does it mean? It's a whirlpool duet ht


Hi, This F26 error means "door switch error" If the door has not been opened for three consecutive cycles or the door switch is open while the door is locked for more than 5 seconds
Do the following to fix the problem:
Open and close the door
Verify CCU operation by running a Diagnostic test or any cycle
Push the door and check if its completely closed

Apr 08, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Clicking and F dl error


Error code stands for door lock. May need a new door lock.

Oct 23, 2009 | Kenmore HE3T Washer

2 Answers

My Kenmore Elite front loader HE3 washer will not start.


The door lock is not telling the control the door is locked. Faulty door switch or failed control or loose wire.Try pushing in on the door while it tries to start. Advanced trouble shooting may be required.
Eric

Jun 20, 2009 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Whirlpool Duet GHW9150P Front Load Washer Logo

7,816 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Sal De

Level 3 Expert

2699 Answers

Marvin
Marvin

Level 3 Expert

82322 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1474 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...