Question about Visioneer 9020 Flatbed Scanner

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Scanner does not work at all - no power now to the device

I have owned a visioneer 9020 scanner for past 5 years or so. Now the scanner does not power on anymore - no power at all to the unit. Is the problem I'm having related to the power supply or the unit itself. I can't power the unit on so I'm not sure that even w/a replacement power supply that it will work again. My OS that I'm using is Windows XP Pro SP2 and the original drivers/software w/the device.

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Re: Scanner does not work at all - no power now to the...

U could try new adpter how much are they online compare dto new lexmark flat bed scaner

Posted on Jan 21, 2008

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Is there an updated driver available for my Visioneer OneTouch 9020 scanner that will alow it to work on with my Windows 7 operating system?

Visioneer doesn't support this scanner for any OS past XP. If a generic TWAIN scanner driver doesn't work, the single computer workaround is to use a virtual computer with XP. (If your old computer is still working, you can keep the scanner on that and transfer files on an optical disc (CD-R or DVD-R depending on the old computer's specs) or USB flash drive.)

If you have Win7 Pro or Ultimate, you can do run an XP virtual computer for free. Download Virtual PC and XP mode, install XP mode in the Virtual PC program and install the scanner to the virtual computer. To transfer files back to the real computer, you probably will need to save to external media. For other versions, you will need either Virtual PC or another virtualization program and a licensed copy of XP.

I wish that I could be of more help.

Cindy Wells

Nov 07, 2010 | Visioneer 9020 Flatbed Scanner

4 Answers


have u gotten new power sorce yet and did it stop error from bad power supply not getting right voltage

Jan 30, 2008 | Visioneer 9020 Flatbed Scanner

1 Answer

Driver for windows 7

Go to the scanner's website look for your model and download the driver from it. It should ask you which OS you have.

Jun 08, 2010 | Visioneer 9020 Flatbed Scanner

1 Answer

I just gotten a new computer with the Windows Vista. I want to install my Visioneer Scanner One touch 9020 USB. Is there a driver I can download to install my scanner to my new computer.

I went here They don't have any drivers for Vista you can try talking to customer service but you might have to buy a new Scanner! Sorry :(

Oct 05, 2009 | Visioneer 9020 Flatbed Scanner

2 Answers

Scanner locked

yep..this started happening to me us to work perfectly....please help.


Aug 02, 2008 | Visioneer 9020 Flatbed Scanner

1 Answer

Not working on vista

Unfortunately, the manufacturer has not released a driver for that scanner to work with Vista. That scanner will only work with Windows XP / 2000 / Me / 98SE. The following link shows the list of scanners that Visioneer is making Vista drivers for:

May 03, 2008 | Visioneer 9020 Flatbed Scanner

1 Answer

Using "Vista"

Hi Happi,
Sorry but you are not going to be.
I had the 9020 scanner and then I got Vista (which in my opinion was a VERY expensive mistake), and like you I could not get the scanner to work.
I got in touch with Visioneer, and guess what, there are no drivers for vista. Visioneer then go on to tell me that this scanner has reached EOL. ("end of life") well I've had it three years what can I expect.
Sorry for the not nice info., I had to buy another scanner to use with vista..............Thanks Bill

Mar 12, 2008 | Visioneer OneTouch 9000 Flatbed Scanner

1 Answer

Unlock scanner message, still doesn't work

is this an exact power supply as the original? not all supplies are created equal. some are regulated, and some aren't. is the supply ac or dc

Feb 10, 2008 | Visioneer 9020 Flatbed Scanner

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