I just had my LG VX8500 replaced by Asurion (insurance). This new instrument turns the backlights (screen & touch dial) automaticlly and periodically throughout the day. It's like when a call is trying to come through but not call happens. I also have the problem with this phone where the software freezes periodically and you can't turn the phone off without taking the battery out. Should this item #1 be something to be concerned about?
Can't wait till the contract is up and I can get a different phone...so many problems with the chocolate. The first one, the plug for the power/headsets broke. Couldn't charge the unit or use a headset without holding the plug in. =(
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If you have insurance on your phone getting it wet will invalidate all warranties and insurance. The only time insurance can be used if the phone is malfunctioning (not from getting wet), or LOST. If your phone is lost, they will give you a brand new one under the insurance policy.
The only piece of a mobile that can go bad when dunked is the LCD screen if it has liquid in it.
1. If you do not want to purchase anything, you can try to remove the lens from the LCD screen and see if any water is between the lens and the lcd. (the lens is the glass that covers the lcd which is usually stuck on with double sided tape.)
The white screen is most often caused by a defective "flex cable" (Connects the keypad section to the display section). When this happened to my girlfriends VX 8500 I found a new cable on eBay for $10 (came with screwdriver and opening tool) and replaced the cable and the issue was resolved. Hope this helps
The problem you are describing is a somewhat common issue with the LG VX-8500...you can try removing the battery from the phone while the phone is still on. This is known as a "hard reset" and can sometimes resolve phone "glitch" issues. However, the Chocolate with the blank screen is often something that simply means the phone needs to be replaced. Check with your provider on whether your phone is covered by manufacturer warranty or not. If not, it may be time to consider upgrading your phone, or if you have phone insurance, filing a claim and getting a refurbished Chocolate.
Buy a screen. Many online retailers sell them, but ebay is the best place. Buy a phone for parts/repair, and make sure the screen is working. It might cost you $10-$15. There are many tutorials online on how to open up your phone, but it's not easy. Good luck!
There's no way for you to fix the issue, but Verizon can replace the phone for you if you go into any Verizon store with a tech department.
If the phone is less than a year old (or you have extended warranty or the $5.99 insurance) then they should be able to replace it at no cost assuming the phone isn't showing any signs of serious physical damage.
If the phone is older than one year and you don't have extended warranty/insurance then they will still replace the phone but usually for a $50 fee.
Now the tricky part - watch your phone carefully. If the display is a solid white, plays sounds, receives calls/texts, etc then the techs at Verizon should be able to get your data off of it. However if the display shows all white then blinks black and goes white again, then you have a software crash and your data is lost :(