Question about LG CHOCOLATE VX8500 Cellular Phone

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LG VX8500 Chocolate - Lights Go On & Off

I just had my LG VX8500 replaced by Asurion (insurance). This new instrument turns the backlights (screen & touch dial) automaticlly and periodically throughout the day. It's like when a call is trying to come through but not call happens. I also have the problem with this phone where the software freezes periodically and you can't turn the phone off without taking the battery out. Should this item #1 be something to be concerned about?

Can't wait till the contract is up and I can get a different many problems with the chocolate. The first one, the plug for the power/headsets broke. Couldn't charge the unit or use a headset without holding the plug in. =(

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Re: LG VX8500 Chocolate - Lights Go On & Off

You need to reflash the firmware on the phone any mobile repair center, they should fix it.

Posted on Feb 10, 2008

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I dropped my LG Chocolate in water and put it in a bag of rice for 24 hours. Everything works perfectly except the screen, which turns blue when the phone is on. How do I fix this.

If you have insurance on your phone getting it wet will invalidate all warranties and insurance. The only time insurance can be used if the phone is malfunctioning (not from getting wet), or LOST. If your phone is lost, they will give you a brand new one under the insurance policy.

The only piece of a mobile that can go bad when dunked is the LCD screen if it has liquid in it.

1. If you do not want to purchase anything, you can try to remove the lens from the LCD screen and see if any water is between the lens and the lcd. (the lens is the glass that covers the lcd which is usually stuck on with double sided tape.)

2. You can purchase a new lcd and install it.

3. to disassemble the phone follow these instructions:

4. replace the screen, and the phone should be good as new.

Aug 05, 2009 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

LG Chocolate screen messed up

It was probably stepped on.  You will require a new screen sooner or later.  Better off using the insurance to replace it.

Apr 21, 2009 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

My lg chocolate phone turn on and lit white screen on..nothing el

The white screen is most often caused by a defective "flex cable" (Connects the keypad section to the display section). When this happened to my girlfriends VX 8500 I found a new cable on eBay for $10 (came with screwdriver and opening tool) and replaced the cable and the issue was resolved. Hope this helps

Jan 08, 2009 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

Lg chocolate keypad backlight not working

you could take the phone apart and get a new backlight.
other than that if it's under warranty you can probably get a new phone

Dec 28, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

My screen went out

The problem you are describing is a somewhat common issue with the LG can try removing the battery from the phone while the phone is still on. This is known as a "hard reset" and can sometimes resolve phone "glitch" issues. However, the Chocolate with the blank screen is often something that simply means the phone needs to be replaced. Check with your provider on whether your phone is covered by manufacturer warranty or not. If not, it may be time to consider upgrading your phone, or if you have phone insurance, filing a claim and getting a refurbished Chocolate.

Dec 14, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

Lg chocolate vx8500 cellular broken screen

Buy a screen. Many online retailers sell them, but ebay is the best place. Buy a phone for parts/repair, and make sure the screen is working. It might cost you $10-$15. There are many tutorials online on how to open up your phone, but it's not easy. Good luck!

Aug 06, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer


you should just be able to go into the sore and tell them what is going on. they might even give you a new phone.

Aug 05, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

LG CHOCOLATE VX8500 Cellular.(verizon)

There's no way for you to fix the issue, but Verizon can replace the phone for you if you go into any Verizon store with a tech department.

If the phone is less than a year old (or you have extended warranty or the $5.99 insurance) then they should be able to replace it at no cost assuming the phone isn't showing any signs of serious physical damage.

If the phone is older than one year and you don't have extended warranty/insurance then they will still replace the phone but usually for a $50 fee.

Now the tricky part - watch your phone carefully. If the display is a solid white, plays sounds, receives calls/texts, etc then the techs at Verizon should be able to get your data off of it. However if the display shows all white then blinks black and goes white again, then you have a software crash and your data is lost :(

May 06, 2008 | LG CHOCOLATE VX8500 Cellular Phone

3 Answers

Blank screen LG CHOCOLATE VX8500

I answer this in a previous post.

Blank screens were a common problem. LG found a new manufacturer for their screens and it's no longer the case.

Go to your verizon corp store and see about replacements .. If they have a UME36 transfer machine then they MAY be able to save your pix and videos

Nov 28, 2007 | LG CHOCOLATE VX8500 Cellular Phone

2 Answers

White screen

your screen is out you can buy a scree of ebay or if you have insureance on your phone you can get a new one free of charge

Oct 03, 2007 | LG CHOCOLATE VX8500 Cellular Phone

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