Question about Canon CanoScan 8600F Flatbed Scanner

3 Answers

Cannot scan film and slides

I cannot get my CanoScan to scan film or slides. I have downloaded drivers with my defender off and scanner unplugged but I cannot get this to work. All I ever get as an option is platen.
Help!

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  • Chatta Jan 22, 2008

    I was directed by Canon to download a different driver. I did but this still doesn't work.

  • Anonymous Aug 05, 2008

    can not scan film .

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Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

Posted on Mar 16, 2008

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Check the lamp on the lid, if it's not giving off light, then the cable to the lid is disconnected, or broken, or the lamp is broken, and you can's scan film. The only option that comes up is "platen."

Posted on Dec 09, 2008

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Hi,

Had the same problem ... could not see the "Film" option in the "Select Source" drop down of CanoScan Toolbox for 8400F for either "Scan-1" or "Scan-2".

Solved the problem by clicking on the "Settings" button on the CanonScan Toolbox, then clicking on Settings "Reset" button. Closed CanoScan Toolbox and voila! The "Film" option became available to me! Able to scan film now.

Hope this helps!


Posted on May 04, 2014

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