Question about KitchenAid KSM90 Ultra Power Series Stand Mixer

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Kitchenaid Stand Mixer - gear assembly coming loose

Lately my kneading hook has been somewhat difficult to insert/remove despite careful cleaning.  Today, while removing the hook, the gear assembly descended a few mm allowing me to look into the gear area.  I tried nudging the assembly back up into place unsuccessfully.  Any suggestions?

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Re: Kitchenaid Stand Mixer - gear assembly coming loose

There should be screws to tighten. Or maybe the pin holding the gearhead on is missing, tho that is unlikely.

Posted on May 06, 2008

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If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!

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If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.

You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.

If you found this solution helpful, please rate it. Good luck! ricardok45.

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