Question about Sony RDR-HXD860 DVD Recorder/HDD Recorder

3 Answers

Sony RDR-HXD860 DVD Recorder

My recorder clicks and switches itself off at odd times. There does not seem to be a pattern to this. If I am watching Digital TV the picture freezes then the unit switches off. I was watching a programme recorded on the HDD and the unit kept switching itself off at different points in th recording.

Can anyone help?

Dansoman

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  • 3 more comments 
  • Dansoman Jan 22, 2008

    I have just checked the unit and it still cuts out automatically, but there is no code appearing in the digital display. It clicks and completely shuts off all power then starts itself up again displays the welcome message then turns off showing the time and a red light for future timers I have set.

    Dansoman

  • Dansoman Jan 23, 2008

    I have just tried resetting the unit and checked all connections, but there is no change. I just began watching a recorded programme and the unit shut itself down after 4 minutes of play back. It is doing it more frequently now. No code or message is displayed. This problem began about 2 weeks after purchase in december.

    Dansoman

  • Dansoman Jan 23, 2008

    My recorder clicks and switches itself off at odd times. There does not seem to be a pattern to this. If I am watching Digital TV the picture freezes then the unit switches off. I was watching a programme recorded on the HDD and the unit kept switching itself off at different points in the recording.

    There is no error code displayed and I have tried resetting the unit.

    The unit clicks and completely shuts off all power then starts itself up again displays the welcome message then turns off showing the time and a red light for future timers I have set.

    Dansoman

  • Dansoman Jan 23, 2008

    Thanks all. I suspected that this problem was relating to the fan or some form of overheating in the fan area.

    I am going to return the unit to the retailer. I have only had it for 7 weeks.

    Dansoman

  • Anonymous Mar 26, 2014

    Unit won't stay switched on

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3 Answers

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  • Expert
  • 226 Answers

Uhuh, it seems to be overheated for the previous usage. Is there a exhaust fan at the back panel of your recorder. if nothing, there a components of the recorder burnt of melted. I suggest that bring that your service center for check up.

Posted on Jan 23, 2008

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  • Master
  • 871 Answers

Is it still under warranty? if you have time, jsut return it and ask for a replacement. Troubleshooting errors like that need the unit to be thoroughly diagnosed because there might be hidden problems inside the unit which needs a product technician to troubleshoot it.

Posted on Jan 23, 2008

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  • Master
  • 1,944 Answers

Hi,

Have you observed any 5 digit service numbers in the display of your unit?

Posted on Jan 22, 2008

  • 1 more comment 
  • Damen Wong
    Damen Wong Jan 23, 2008

    I see...did this just suddenly start happening...do you remember doing anything specific prior to this behavior?

  • Damen Wong
    Damen Wong Jan 23, 2008

    Did you try resetting the unit?

  • Damen Wong
    Damen Wong Jan 23, 2008

    Yup, returning it to where you bought it from is the best thing to do.

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