Question about SanDisk Sansa e250 MP3 Player

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"synchronize to continue music subscription" do you know what this means?

My scandisk keeps saying this everytime i try to play a song....i got a 30 day free trail from rhapsody but i only got this about 3 days ago! can someone help me cause i dont wanna return it. =-/

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  • 19 Answers

You must sync using windows media player 10 or 11 only.

Posted on Jan 24, 2008


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1 Answer

My sansa clip wont play the songs it says synchronize with music subscription why

If your device can play some songs before, then it appears "...subscription..." meaning that Songs are protected or expired. You used Rhapsody to sync songs before? If so, trial expired or after 30 days the songs expired. Therefore, you need connect your device to Rhapsody do subscription.
Good luck

Apr 10, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

NOt playing songs says(synchronize to continue your music subscri

If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Synchronize MP3


Jun 25, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Synchronize to continue your music subscription

it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

Mar 25, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Synchronize to continue your music subscription

Maybe you should mention that if you format, it will delete all your songs?

Mar 18, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer


The Sansa player always wants to sync with the first/original computer that you hooked the player to to make sure you still have a paid subscription to Rhapsody, Napster, etc (sometimes it works if you hook it to another computer with an open internet connection so that it can verify that the subscription is still good).

Feb 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

What does "synchronize to continue music subscription" mean

the best way to put music into the mp3 player is by using windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.

Jan 23, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Error Message

You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Music stopped playing "synchronize to continue..."

Your device has to be connected to Rhapsody every 15 to 30 days to verify your account.

If you are connected and signed in, and still receive this message, you should contact Rhapsody Technical Support as the error is on their end. (866-597-5507)

Best of Luck.

Oct 10, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sync problems

The synchronize notice appears when the 30 days pass without connecting and synchronizing your device while you are signed in.

Jul 10, 2007 | SanDisk Sansa e260 MP3 Player

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