We have these Panaonsic KX T7731 phones in our offices and I just went to put someone on hold and page them and the phone started ringing like it was the same person I just tried to put on hold. Now some of the phones work and some do not. What could be the problem with this? Is there a reset button.

The beeping when someone is on hold comes from the main control box, not from the phone itself. You must be able to enter the Panasonic system's programming mode from a display phone connected to Jack 1 which is usually extension 101 in both the older 624 system and the newer 824 system. The Programming Code is "111" and this is covered in the KX-TA824 "Programming Manual" Version 3.0 on page 27. The two choices are "External" and "Tone," and you want "External" which deactivates the beeping tone and activates the miniature (3.5mm) phone jack on the control box for incoming audio (Music on Hold: "MOH"). By selecting "External," hold will be silent (no beeps) unless you connect an audio source to the jack. Entering the programming mode is covered on Page 15.

PRESS PROGRAM #* STORE

We have two phones KX-T7731 (Main phone) + KX-T7020 in another office. We talking on phone and another call comes in it use to ring on the spare phone. Now it does not ring until 4th ring and goes right into answering machine. It use to ring on second ring. Is there a way to program phone to ring on second phone after second ring?

Caller ID requires 3 things, service, hardware, and programming. The hardware is a CID card with a part number ending in 93, as in TA62493,82493,TD193 etc. Then system programming in the 900's turn it on for each CO line and the phone needs to be ringing to display CID when the phone rings.

Carl

Not possible. A Panasonic Analog PITS phone has only one ring sound and all CO rings match.
The TD series and 74xx phones were the first phones to have 8 ring tones. The TDA series has 30 different tones. Prices are fairly competitive for upgrading.

It's automatic. Press the SP Phone button.

My headset is a TCA-60 and it works in all systems on all Panasonic phones.

Carl

Let's pretend that this is connected to the TA family of phone sytsems. It could be one of 18 different systems, but let's guess.
From the intercom, dial 7311# and 7321# That sets the call waiting on busy for both outside and inside calls and lets the phone "soft ring".

The real question is whether you should have programmed more than one phone to ring, but I'll leave that for another time.

Carl

In a TA series, the doorphone ringing is controlled by system programming in 700-702.

If you have a different system model, try the manual under Doorphone Ringing.

Carl

In system programming, hold recall times are option 200. In the TD's IIRC they are adjustable from 0-240 with 0 being no recall. In a TA series, they have increments of 30-180 seconds or none.

Carl

In your voicemail system programming menu set the time period before which the voicemail clicks in. Usually 10 or 15 seconds.