Question about Logitech QuickCam Express Web Camera

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The contents of this file cannot be unpacked.The executable you are attempting to run has been corrupted.

I keep having this message when trying to download.

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  • Anonymous Feb 20, 2008

    spasibo

  • brian c
    brian c May 11, 2010

    Can you please be more specific with the camera model and operating system you're using? Thanks.

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When I try to install the software, I get an error message. The installation just quits. The contents of this file cannot be unpacked.The e - trnsp.gif Answer An installation error is defined as any issue or error that prevents the Setup program from fully completing the task. Installation errors can manifest themselves in several different ways. One common installation problem is the Setup program is interrupted with a message indicating some type of problem. Another type of installation error is when the Setup program simply disappears or doesn't complete for any reason. When Setup is interrupted with an error
Many installation issues will be accompanied with an error code and then an error message that identifies the problem. Because the camera software uses the Windows Installer, the exact definition of the problem can be obtained by looking up the error code on Microsoft's website. Two common errors are Error 1904 and Error 2711.
When Setup simply disappears or doesn't complete
Note: When installing software, administrative rights are needed to install all the files for camera software. If you are logged in as another user without administrative rights, the software may not install/function correctly.
First try booting clean. If you are using Windows XP, Windows Me, or Windows 98, click here for instructions on booting clean. If you are using Windows 2000, click here for instructions on booting clean. Once you have booted clean, then try to install the camera software.
Since booting Windows clean may disable CD-ROM support, we recommend you download the latest camera software for your camera and use the download file to install after you have booted clean.
All other installation issues
If you are unable to find a solution to the installation issue given the above information, please try the following suggestions. After each suggestion, try running the installation program again.

  1. Reinstall the Windows Installer. This Windows Installer engine can be downloaded from http://www.microsoft.com/downloads/release.asp?ReleaseID=17343
  2. Windows 2000 Only. Stop the Windows Installer service and reboot the machine. To do this:
    1. Right-click on My Computer
    2. Choose Manage
    3. Click on the plus (+) sign next to Services and Applications
    4. Click on Services
    5. On the right side on the pane, double-click on Window Installer
    6. Choose STOP
    7. Reboot the computer.
If the service was already stopped, try starting the service, then stopping the service and rebooting.
If following through on the specific instructions above do not resolve the issue, please try the following standard diagnostics:
  1. Try a different installation media. For example, if you are attempting to install the camera software via the CD, download and install the latest web release. If you are trying to install the web release, try the camera software CD. Please note, the latest software can be downloaded here.
  2. Run ScanDisk and Disk Defragmenter. Both of these utilities can be found in the Accessories program group of the Windows Start Menu.
  3. Search for and delete all TMP or CHK files.
    For Windows 98 and Windows Me Users:
    1. Click on "Start", "Find" and choose "Files or Folders".
    2. In the Named field, type *.TMP and click "Find Now"; delete all files found.
    3. Repeat this procedure with *.CHK.
    For Windows 2000 Users:
    1. Click "Start", "Search" and choose "For files or folders".
    2. In the Search field, type *.TMP and click "Search Now"; delete all files found.
    3. Repeat this procedure with *.CHK.
    For Windows XP Users:
    1. Click "Start", "Search".
    2. In the "All or part of the file name" field, type *.TMP and click "Search;" delete all files found.
    3. Repeat this procedure with *.CHK.
  4. Empty the TEMP directory; this folder may contain files that are interfering with the installation. To do this, use the following steps:
    1. Right-click on My Computer and choose Explore.
    2. Click on the plus (+) sign next to the C drive.
    3. Click on the plus (+) sign next to the Windows directory. (For Windows 2000, it is the WINNT directory.)
    4. Click on the plus (+) sign next to the Temp directory. The right side of Explorer will display the contents. Select all the files listed in the Temp folder and delete them.
  5. Reboot the system and try installing the software again.

Posted on Feb 29, 2008

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  1. The same problem

Posted on Nov 29, 2012

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If the file or program you're attempting to run is corrupt or missing, Windows will be unable to execute the file properly and sometimes generate this error message.
Download files
If you downloaded this file and verified it is complete and compatible with your version of Windows, delete the file and try downloading and running it again. It's possible during the download that the file became corrupted.
Finally, if the second download does not work, try downloading the file from a different webpage. It is possible that the person or company maintaining the website mistakenly uploaded a corrupt version of the file you're attempting download.
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