Question about HP Photosmart C4280 Aio Printer

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The copy function prints a solid black page?

The scanner copies, but when the C4280 goes to print the scan, it just prints a solid black page.

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Do you see the light going all the way across? The printer may be having power issues. You should make sure it is plugged into the wall and not into a surge protector or a power strip.

If the light is not coming on then there is an issue with the scanner bulb and if the printer is plugged into the wall then you should call hp and see if you can have it replaced.

Posted on Feb 28, 2008


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1 Answer

When making copies, only a part of the document prints; the rest is solid black.

Solid black in a copy typically means that the scanner is partially blocked. Open the top, where you'd place a sheet to be copied, and examine the small strip that runs down the side (left, most likely). See if it's clear, or if something is covering part of it.
Most copiers don't use the full size scanning plate for copies, but use a strip that scans the paper as it moves across it. If something blocks part of it, you get the black area.

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Subject: Full page solid image or error code C3200
Model: FS-6025MFP

Phenomenon: A full page solid image may appear on the print-out or error code C3200 (Exposure lamp
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Cause: The digital transistor in the CCD power supply circuit at the main board may be damaged,
resulting in the CCD failure.

Field measure: When the above mentioned phenomena occur, please replace the Main board with the latest type
(Parts PWB main assy).

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If you have the black line on copies and scans but printing from P.C is fine, then your scanner is broken.

Contact your printer manufacturer for a replacement or repair.

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indicates that the page on the scanner is upside down
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Get a damp soft cloth and clean the scanner glass. If that doesn't resolve the issue there is a chance the scanning unit itself is damaged.
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1 Answer

Scanner and copier do not work

In your case, the scanner light is not lit during the scan or copy. If you print something from the pc, it would print just fine. Try to powercycle the printer, then try copying again. If it persist, scanner is defective but you may still use it to print from pc.

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You have to replace the white tape, connecting the scanner sensor with the printer PCB. 26642b8.jpg

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Not sure what you have tried but if there are no lines when printing but there when scanning there is something on the scanner. Could be something as small a single dot of dirt and it will put a line down the whole page. Try cleaning the glass.

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Is this happening when you print or when you scan? If when scaning you could have something on the scanner bed... If this is happening when you print, it could be the cartride is defective.

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