Question about HP LaserJet 3050 All-In-One Printer

1 Answer

Cannot View Faxes

A client returned to work this morning with her laptop, docked the latop into the docking station. She attempted to view her faxes in the HP Toolbox but got a message saying that she didn't have a program for viewing PDF's. The computer has Adobe 6 as well as Reader 8, so the programs are there to do the work. All was well and working prior to her detaching and taking laptop home. While home she never even turning the laptop on, so nothing seems to have changed as far as settings go.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 89 Answers
Re: Cannot View Faxes

You are going to need to check her software since it is a commincation error. Rebooting both the laptop and printer when connected may help.

Posted on Jan 23, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My HP 2840 Printer not fully functional via USB with my HP KQ752AA Docking stations (running Windows 7 32 bit), but if connected directly to the laptop it works...what is the problem w/the docking station?

Are you using the same cable to connect? The 2800 series printers do not tolerate USB cables over 10 feet and I have had some that would not connect properly unless a 6 foot cable was used. If you are using the same cable then it is possible that the drivers for the docking station are not installed properly on your laptop and you might need to update them from the manufacturers website.

May 07, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

How do you find fax log for sent faxes on Dell 962 All-in-One

Only faxes sent and received by Fax Console can be seen by Fax Console. View the Status of a Fax Using Fax Console or Fax Service Management
  1. Click Start All Programs (or Programs) Accessories Communications Fax.

  2. Click Fax Console or Fax Management Services.

  3. The following folders appear:

    • Incoming - faxes currently being received

    • Inbox - faxes that have been received

    • Outbox - faxes scheduled to be sent

    • Sent Items - faxes successfully sent

  4. Click the folder of your choice.

  5. Click the fax in the right pane for which you want to view the status, and then click Preferences or Properties.

  6. Click the General tab and view the Status line.

  7. Click Close when you are finished

Mar 05, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

We just bought a new HP laptop. We have an HP

yep the best way anymore is throught a usb port

Mar 03, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Can you help me install Dell A960 to my Dell laptop/docking station

Install the usb cable from your printer to the usb port on the docking station.
Install driver and software (the disc that came with your printer) while it is docked.

Jan 02, 2010 | Dell 1710 Laser Printer

1 Answer

710c cable will not fit in new docking station

Need to buy a new USB to Parallel converter kit (is just a cable and a cd with the installation drivers) cost around $20

Jul 27, 2009 | HP DeskJet 710c InkJet Printer

1 Answer

Easy share printer dock only prints half of picture

You have to go to printers & faxes on your "start" button on your computer screen. And click properties on your printer. And fix the alignment size of picture printing. Or your out of ink.

Jun 03, 2009 | Kodak EASYSHARE Printer Dock Thermal Photo

1 Answer

Kodak printer dock cartridge is stuck inside printer dock

turn off your printer. Press and hold down the left arrow and the transfer button, turn on printer while holding them down, you should hear your printer make some noises, This will be the head lining up. Open the side door to gain access to the cartridge, push on it to see that it i s"locked" in. Lift up on the Green release button on the inside and your cartridge should come free on its own. Be careful not to try and pry it out for this can void your warranty!

May 15, 2009 | Kodak EASYSHARE Printer Dock Thermal Photo

1 Answer

How can I view my incoming faxes before they print?

actually u r using machine base fax thats why u could nt control.
the only way you need ip base..
your fax will be on ip after it u will be able to filter and u can print only most important one even you can make list of those numbers for u r they r most important ok take care

Mar 25, 2009 | Printers & Copiers

1 Answer

Kodak G610 prints from docked camera, but not from the computer

it is advisable to use a recomended usb cable for your printer dock. you can try also to uninstall and reinstall the printer driver on your computer. just simply follow this steps:

Remove the drivers that your operating system automatically installed on your computer:
-- On your desktop, select Start > Settings > Control Panel > Printers & Faxes.
-- Remove all Kodak printers.
Right-click the printer icon.
Select Delete.
-- On your desktop, right-click My Computer, then select Properties.
-- Select the Hardware tab.
-- Click Device Manager.
-- In the Universal Serial Bus controllers list, right-click USB Composite Device, then select Uninstall.
note: make sure that the only device connected to your computer usb port is your G610 printer dock to make sure that the USB Composite Device that you uninstall is for your G610, most of the devices connected to you usb port has USB Composite Device also.
-- In the Imaging devices list, if any Kodak printers appear, right-click the Kodak device, then select Uninstall.
-- Disconnect the USB cable from your printer.
-- Restart the computer
-- Power Cycle the printer
-- once your computer is ready connect the G610 to your computer
-- check if you have a pop up window display on your computer informing you that your computer found a hardware device
-- you can go to printer and faxes and check if the G610 printer icon is on the list
-- try to make a test print

Verify that your computer is communicating with your printer:
-- Check that your printer is on.
-- verify if the USB cable meets your printer specifications.
-- Check that the USB cable and the power cord are securely connected to your printer and your computer.

Mar 27, 2008 | Kodak EasyShare Color Photo Printer Dock

1 Answer

After docking laptop I have to add port prior to printing

I assume you're running Win Xp. Disconnect the USB cable from the docking station. Go to START/CONTROL PANEL/PRINTERS/VIEW PRINTERS. Double click on the Konica icon. In the print queue that opens, delete any pending print jobs. Go to START/CONTROL PANEL/ADD REMOVE PROGRAMS. Uninstall any Konica software. Go to START/CONTROL PANEL/PRINTERS/VIEW PRINTERS. On the MENU bar, click on PRINTER/SERVER PROPERTIES. Click on the DRIVERS tab. Remove anything that says Konica. Click on the PORTS tab. Remove ALL the Konica ports. Reboot Re-install the printer driver - DO NOT plug in the USB cable until it tells you to. That SHOULD do it. If it does not, please let me know and I'll research it further. Ed

Jul 13, 2007 | Konica Minolta PagePro 1350W Laser Printer

Not finding what you are looking for?
HP LaserJet 3050 All-In-One Printer Logo

Related Topics:

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

93738 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides