Question about HP LaserJet 3050 All-In-One Printer

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Cannot View Faxes

A client returned to work this morning with her laptop, docked the latop into the docking station. She attempted to view her faxes in the HP Toolbox but got a message saying that she didn't have a program for viewing PDF's. The computer has Adobe 6 as well as Reader 8, so the programs are there to do the work. All was well and working prior to her detaching and taking laptop home. While home she never even turning the laptop on, so nothing seems to have changed as far as settings go.

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You are going to need to check her software since it is a commincation error. Rebooting both the laptop and printer when connected may help.

Posted on Jan 23, 2008

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How can i update dell dock?


A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.

Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps

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1 Answer

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Try updating all the drivers, including the one for the docking station, from the acer website.

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1 Answer

Screen is blank; can not see image with computer on


STEP: Toggle the Video Mode with the <Fn> and <F8> Keys
Additional Information
Press the <Fn> and <F8> keys to toggle the display mode between the video modes (LCD Only, Monitor Only, and Both).
STEP: Determine if an external monitor is being used.
Additional Information
Determine if an external monitor is connected to the docking station.
STEP: Determine if the video problem occurs outside of the docking station.
Additional Information
View the LCD panel on the system to determine if the same video issue occurs while the system is outside of the docking station.
STEP: Remove Any Docking Stations or Port Replicators From the Computer
STEP: Unplug All Accessories From the Laptop Computer
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Unplug any accessories from the laptop computer, such as PCMCIA cards, external mice, external keyboards, external serial or parallel port devices, external monitors, external USB peripherals and port replicators.

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Honestly from the information you have listed it sounds like the issue is with your projector, not your laptop. If your laptop was having display issues it would be consistent on anything it was attempting to output display to, such as your monitor.

The projector sounds like its out of focus and possibly has a bad back light in it, I would suggest contacting the manufacture for a possible resolution.

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I have two docking stations for my Travelmate 8103WLMi both docking statins have lost there USB port connectivity. Is there anything that can be done so that the USB ports work again?


Try updating the drivers for the docking stations. Even in commonly used items such as docking stations which can be used without drivers, if you go to the manufacturer's web site and download drivers or management software, you will find it works better.

Otherwise, try somone else's laptop with those docking stations to make sure it's not your latop causing the problem. If it doesn't work for them either, the docking station is broken and there is really nothing you can do about that short of paying more than it's worth for someone to change out the USB component of the docking station.

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