Question about Microsoft Xbox 360 Console

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On July 5th 2007, Microsoft reconized the "red rings of death" problem, and came up with a solution. Any xbox 360 consoles with this problem (hardware failure), will be automaticlly covered by the 3 year extended warrenty.

Posted on Jan 22, 2008

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If its 3 red rings then you need to cal customer support at 1-800-4myxbox to see if your still under warrenty and if you are you get a new xbox. if you arent under warrenty you can open your xbox which will void your warrenty if you have one. and you can repair it yourself which is risky if you do not know alot about system parts

Posted on Jan 22, 2008

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My ps3 keeps freezing during games

Problem: Your Playstation 3 console is freezing during gameplay. There are usually two problems that would cause your Playstation 3 to freeze during

gameplay. I will start with the most common problem:

1. The Blu Ray Laser is wearing out. This is a common issue among the newer video game consoles. The laser is constantly lighting up to read the discs while you are playing your Playstation 3 whether you are playing games, Blu Ray movies, or DVD movies. Eventually the laser will burn out. As it starts to wear out, first the games or movies will freeze. After a while, it will not read Blu Ray at all. Finally it will quit reading anything. You can find lasers at the following website starting at $49.95. The same website also performs repairs of the Playstation 3 console:


2. Overheating. This is less common. If your PS3 freezes and you shut it off and back on and it comes on ok, it's probably not overheating. If heat is the problem, it will freeze right away if you turn it back on right away without giving it time to cool off. If it turns on OK with no problem and doesn't immediately freeze up, the laser is your issue. If you turn it back on and it freezes right away, your PS3 may be overheating.

If your PS3 is overheating, the best thing to do is to make sure you do not keep it in an enclosed area. Playstation 3 systems and XBox 360 systems run very hot. You must keep it in the open so it gets as much cool air as possible! You can also upgrade the fan inside of your Playstation 3 with the Whisper Fan which increases cooling. You can also find it at the following website:


Apr 19, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Why does my xbox 360 kepps freezing when i play games?

360's tend to lock up before the "red rings of death". You get this when the system overheats and has problems with the solder coming loose. Mine took a little over a weak before it got the red rings after it kept freezing after a few min.'s of playing.

It could be overheating because the fan is not getting enough air out. try cleaning the console itself outside and using can of compressed air to get any buildup in the vent holes and fan cleared. There are a few FAQS on this site to learn about a few tricks.

feel free to comment if you have any questions. Hope this helped and remember you have a three year waranty on your xbox for the red ring and E74 error!

Apr 11, 2010 | Microsoft Xbox 360 Console

2 Answers

Freezing Screen

it sounds like a cooling issue, just to verify this it's best to put a standard fan next to the system and see if the system works properly, if it dose then their is insufficient cooling of the internals, best bet is to get a add on fan to keep it cool. they are notorious for failing and causing the ring of death due to overheating. hope this help you.

Aug 20, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 will not play games, it will play dvds...

I just sent mine off to the manufacture to get fixed! (still under warranty) but the same thing was happening! I ended up with the ring of death!! It would freeze up my games but DVDs were ok! So I asked the microsoft dude what it was! He said it's not the DVD drive! He said it's an overheating problem! He basically told me that the "cooling" hardware is garbage! So if yur still under warranty I'd recommend sending it to get serviced! Goodluck dude! ;-)

Aug 06, 2009 | Microsoft Xbox 360 Console

2 Answers

Game freezes after playing for a while but no red rings appear

Games freeze for two reasons. Overheating and the hard drive locking up. If you have your games installed, you most likely eliminated the overheating problem.

Since you are not getting Red Ring, it probably isn't overheating. That leaves the hard drive. Turn of the console and unplug it. Remove the hard drive. Now is a good time to clean any dust from the connectors or vents. Reattach and play. Some games like Fable 2, Fallout 3, and others are more prone to freezing when accessing the hard drive that others. If it is freezing more times than not, you have an issue with the hard drive.

Jun 09, 2009 | Microsoft Xbox 360 Console

2 Answers

Games freeze. red light flashes when i turn on

see if youre disk is cracked in the circle and make sure all the cords are plugged

May 02, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Ps3 games all freeze

yes me too mine keeps freezing and comes up with red circles on the screen somtimes, try and visit the site or hope it helps you mate, i have to trade mine in.

Apr 10, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

All my games freeze

Hi m8, this is caused by either the laser being faulty and needing cleaning or adjusting OR the machine is overheating and the mainboard is warping which breaks the solder joints.

1: laser: if its the laser you may be able to fix this problem by stripping down the xbox 360 and cleaning the laser with a cotton earbud and a bit of spit (spit on the cotton bud not the laser lol). if this does not help then try adjusting the pots on the laser to around 2.82 there are guides on the net showing you how to do this. i can upload one if you need help.

2: overheating/baod failure: this is more than likely whats happening. you will need to strip down the console and take the mainboard out. take the x-clamps off (both of them) and go over the whole board (paying more attention to the memory and cpu,gpu etc) in a circular motion around 2-3 inches away from the board. let the mainbaoard cool down and then put it all back together. then try again. i guarantee this will probably fix your problem.

Jan 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Game Saints Row 2 keeps freezing at certain points in the game

maybe you should try different games? see if those different games freeze, if so, then it might be your blu-ray player in your ps3, or your ps3 might be overheating. my games froze at certain points because my ps3 was overheating, just try a few different games

Jan 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Games Are Freezing

this has happened to me...
i was first getting red ring of death
then i fixed it and never got RROD again
but it started freezing during gameplay, then at dashboard and then at the beginning until it couldnt start at all...
this can be cause by overheating GPU and CPU causing them to bend and lose connection...just like RROD, or it can possibly be that component that reads and plays games, is screwed up...

Nov 11, 2008 | Microsoft Xbox 360 Console

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