Question about HP Compaq Presario V2000 Notebook

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Dvd player started jumping

Recently my dvd player has started stuttering. I think it happened after I played an old game that was scratched bad. is there anything I can do?

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Re: dvd player started jumping

Yep! you shud try to clean you dvd rom.. you can use a dvd rom cleaning kit by running it on the optical drive.

Posted on Jan 21, 2008

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When I play DVDs on my HP Pavillion dv5220, the sound and picture lag even when using different DVD playing programs. Why is the DVD stuttering, and what can I do to fix it?

Try using a third party program like WinDVD or InterVideo. You can get free downloads of a lot of them, and HP has never had the best record for player technology so they can use all the help they can get!

Dec 31, 2012 | PC Laptops

2 Answers

My dell studio laptop (one month old) has problems playing dvds

It sounds like you have eliminated a media player problem.

Here are some more things you could try:

Disable your antivirus when playing the movie.

Have Dell replace CD/DVD drive. I got a bad drive in my new Latitude and they replaced it. It was a long phone prepared.

It could be overheating. Make sure you have good air flow under the notebook. They make notebook coolers which you can find with a web search.

If this helps please vote for my solution.

Jan 19, 2010 | Dell Studio 15 Laptop

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HP dvd play on my laptop malfunctioning

grinding sounds is from the dvd drive itself. Sounds like its not sitting properly in the drive or the holder that it sits in is going bad. Either way replace the drive and that will take care of the grinding sounds. Also the more grinding sounds that happen, the more of a chance you take on your dvds getting scratches on them and going bad eventually.

Jun 11, 2009 | Compaq Presario Notebook

1 Answer

Shaky sound and video

To solve this:

1- Check if you have more than 1 DVD player program installed. If yes, uninstall any you don't use (being careful not to uninstall the one you use or that's needed for the recording part of what you do)
2- Check if you have more than 1 Media player software like VLC media player, Microsoft Media player (automatically installed) etc.

Because it also affects video played saved on your computer (assuming AVI or video you play using Windows Media Player or another player) and DVD playback, its usually a program that is conflicting with another of the same type (plays media Audio/Video). If the above solution did not work, try performing the "system restore" and choose a date of when you definitely remember it working without chatter. If this is not an option, proceed below.

If your computer has been performing regular updates and you happen to be using a new Windows Media player, do you remember if it happened during a computer software update? If yes, the fault lies with Windows Media player having performed an upgrade to itself. You may want to "demote" media player by going to Control Panel and "add or remove programs" list (making sure "show updates" is checked) and scroll down until you see Windows Media player. Then uninstall the latest update it has performed.

If you installed another media player/DVD player program(s) and it coincides with your problems, uninstall it. Multiple DVD/Media players have their own settings, file changes/updates and they can affect one another if installed simultaneously on 1 system.

Let us know how it goes and rate us. :)

Dec 03, 2008 | Dell Inspiron E1405 Notebook

1 Answer

Prblem playing back DVD

The problem is most likely the DVD player itself not the software. Try cleaning the lens using a cotton swab and alcohol. Update this if that does not resolve the problem.

Apr 16, 2008 | Sony VAIO VGN-SZ460N/C Notebook

2 Answers

DVD Stutters

Most likely, WinXP is forcing your Secondary IDE (master) to run in PIO mode rather than DMA mode. This could come about after playing a scratch DVD. WinXP makes a quasi-permanent change here that you cannot alter with Device Manager.

Here's the solution I found at

To Remedy, use regedit:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}
(note ..96A-E325... is UNIQUE)

Under this key, look for the entry "0000" or "0001" etc. that has the following properties:
DriverDesc = Secondary IDE Channel
MasterIdDataChecksum = ?some value?

Delete the MasterIdDataChecksum line from this entry, then reboot windows.

Verify using Device Manager that the secondary IDE channel is now "DMA mode".

Good luck.

Jan 02, 2008 | Gateway M305CRV Notebook

1 Answer

DVD's won't play, but games will

try using different software to play the DVD. the default DVD player software may be corrupt

also if you have an old DVD player and new game or movie it MAY not play it

Nov 30, 2007 | HP Compaq Presario R4000 Notebook

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DVD player sound

is the dvd a retail dvd, or a copied dvd? can you play music cd's ok? if the sound is stuttering, you may have too many other programs running. Check the systme tray amd close down all other apps and icons. most likely a problem with the laptop needing more memory to play the dvd. also try another dvd player like vlc or, or for updated player codecs.

Aug 27, 2007 | Gateway MX3702 Notebook

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