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Lucent phone system:

Power outage caused system to go dead need to reset system. Model 103E19

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Re: Lucent phone system:

If this is a partner acs, AND it has a backup card:

From ext 10 or 11:
Press feature 00
left intercom
left intercom
it should show a backup file. if none, the entire system will need to be completely reprogrammed

if there is a file there, you need to hit the enter button. the enter button is the 3rd button down farthest to the right.

the system will power down and come back up. time and date will need to be redone though.

Posted on Jan 22, 2008

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Lucent Partner 18D phone loses speed dial program after power outage. Is there a backup battery that needs to be replaced?

At the phone: No

This phone is attached to a Partner panel somewhere in your building most likely. At that panel there is either a slot card or a carrier box with several cards in it. One of them is the processor card, on that card at the front should be an area at the bottom w/ a "+" plus sign on it, move the black (usually that color) slide and there will be a carrier for 2 AA batteries (or AAA), replace those and the info should be saved. Alternatively some of these system have a PCMCIA memory card that you can use to back them up and then restore them if something goes wrong later. If you find the main phone on your system (usually 34 button) it may even tell you the batteries need replaced. When we install we also highly recommend hooking the main phone system to an APC backup, even something as small as a 500-600 series just to both protect your investment and in small outages eliminate the worry of this problem.

Hope this helps you.

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I need to reset our Redial function, it was lost after a power outage.

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That one doesn't sound too good.
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Also, if you lost your programing in a power outage, most likely the memory battery is dead and this will keep happening in the future. Before making any programming changes, that battery needs to be replaced or you could possibly get away with a UPS battery backup system to power the entire phone system in a power outage.  

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