Question about Whirlpool GBD307PDS Electric Double Oven

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Burning hot oven door

The lower oven door on my whirlpool double oven model #RBD275PRT00 get up to 185 degrees on the exterior. It has warped the medal on the refrigerator that sits 2 inches from it. Also, my daughter burned her hand on it. Whirlpool's technical support could not come up with a reason for this occurance, and because it was a safety hazard, replaced it with another of the exact same unit. The second unit does the same thing. I am now being told that this is exceptable even though contact burns can result from touching something 140 degrees for even 2 seconds. Please help, I'm desperate for a solution before someone is terribly hurt!!

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Re: burning hot oven door

As far as I'm concerned this is a safety hazard and not acceptable be any means. No oven face should reach temperatures that can cause serious harm to the consumer. For some reason the door is not releasing the hot air built up between the glass sheets. When the oven is running, can you feel hot air escaping through the top of the door ? Also, is there hot air coming out at the sides of the door ?

Posted on Jan 26, 2008

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