Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Side by sise fridge

Does the coil heater get red how and for how long.

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Re: side by sise fridge

Yes it varies for how long the unit should stay in defrost 30 Min's for every 8 hrs of compressor running time keeping in mind that the compressor don't cut on till the thermostat tells it to there also is a defrost thermostat that cuts the heater off when the coils reach a preset temperature

Posted on Jan 21, 2008

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Motor is on, freezer work but the refrigerator side does not get cold. It's barely cool.

Insufficient cooling is a fridge repair job that you can do without the help of a professional. Often the fridge has a frost-free failure, or the compressor is faulty but there are many other reasons for a fridge not cooling properly.
Step 1 - Find the Problem

Your first job is to locate the source of the problem. Consider each of the following:

* Gaskets - Make sure the gaskets/seals are not torn and are sealing properly.
* Evaporator fan - Make sure it is working. If it is now working you may have a problem with the fan motor. Check for power to the motor and also examine the fan switches around the door (not all fridges have these switches).
* Air damper - Sometimes the air damper will not open up to allow the cold air from the freezer part to blow into the fridge section.
* Condenser coils - Check to see that the condenser coils don't have a dust build-up and that the condenser motor is working.
* Compressor - Make sure your compressor is working with on and off clicking noises.

Step 2 - Frost-Free Failure

This is the most common cooling problem in fridges. Expose the evaporator coils by accessing the panel in the freezer section. The coils in the freezer section can sometimes get clogged up with frost. This can stop the evaporator fan motor from blowing cold air around, or cause the fan to hit it and stop, or become noisy. The defrost timer can be a bit tricky to find but it is usually located behind the back bottom corners of the fridge, although they can sometimes be found in the ceiling of the fresh food section, or behind the cold control cover.
Step 3 - Find the Timer

When you find the timer, turn the wheel-like screw slowly with a screwdriver until the fridge shuts off. The refrigerator is now defrosting. If you find that the fridge starts now, you will need to replace the defrost thermostat and the defrost timer.
Step 4 - Volt Test

If the heaters do not come on, use a volt meter to ohm test the defrost heater or volt test for 120 volts to the heater. You can bypass the defrost thermostat if you haven't got power to the defrost heater to check if the defrost heater will come on. To bypass the thermostat, join the two wires together. Replace the defrost thermostat and the defrost timer if the heater comes on now.

If there is a ticking or squealing noise in the defrost timer, or it seems hot to touch, replace it.

Many fridges have and inline fuse on both sides of the defrost heater. You will need to replace the whole heater if one of those fuses blows. Check these fuses with a volt meter if the defrost heater doesn't work.

A quick check if you have a cooling problem is to inspect the evaporator coils. If there is a build up of white snow on the coils, this indicates a frost free problem; if there is balled ice on part of the coils with the rest bare, this indicates a system problem, like a problem with the pumping compressor.
Take care in solving the problem.....

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1 Answer

Back wall freezes up on freezer side while fridge side is too warm. fridge temperature stays between 60 to 70 degrees

Is the freezer fan working ? If not , control board probably bad . Pull refrig out from wall and remove power . Remove the 8" X 10" panel and you will see the main control board . Remove the blue plug with 3 larger wires . The sequence is : wire1 , wire2 , space , wire3 . Using a short piece of wire with both ends stripped about 1/4 " , insert the wire into wire2 and wire3 . Plug refrig back in . Look in the freezer at the bottom rear for a red glow ( may take a minute or so ) . If you see a red glow , the main control board is bad ( the board you unplugged the wires from ) . If no red glow , then disconnect power to fridge , remove the jumper , and reinstall the blue plug and the panel .
Remove the food from the freezer section and remove the rear freezer panel inside the freezer . There you will see a round 1 " disk , clipped on top of the coils .Pt # WR60X10068 Defrost thermostat . At the bottom of the coils , you will see a heater . Pt # WR51X10042 Defrost heater . Replace both of these as the heater gets hot , and cuts off by the bimetal . he heater only has a screw on each side attaching it to the coils , and the bimetal just clips on . Easily repairable .

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1 Answer

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That's the defrost heater. The defrost sensor has failed. The freezer has to be taken apart to find the sensor. It is usually round, with a couple of wires going to it.

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check continuity thro the fan motor and check it rotates freely

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The defrost heater is a coiled heating wire inside a glass tube. The glass tube is usually not the easiest to see through, but you may be able to see a break in the wire. It would not hurt to apply 120 volts across the element. A good defrost element would then begin to glow red in just 10 or 20 seconds. Warranty is one year on parts and labor. Be sure to melt all frost off evaporator using a hair blower before reassembly.

Sep 30, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer


Check water turned on. check ice button switch turned on in fridge. remove juice storage, ice container in freezer, check ice bucket full white plastic flapper to make sure not stuck on a white peg at top. flapper must hang down and be freely movable to signal ice maker to keep busy. If up high will turn off ice maker. Lots of other parts especially heater circuits involved also: fill tube supply heater not working then frozen supply line then no ice. Look for wiring diagram in ziplock behind compressor grille. can order parts at logical design, layout, easy to get to sensors, heaters. makes sense if look at it long enough.

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