Canon PIXMA MX310 All-In-One Printer Logo
Posted on Dec 14, 2009
Answered by a Fixya Expert

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Canon MX310 Error 5100? - Canon PIXMA MX310 All-In-One Printer

2 Answers

Clive

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  • Master 4,362 Answers
  • Posted on Jan 25, 2010
Clive
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Joined: Jan 23, 2010
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Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

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  • Contributor 1 Answer
  • Posted on Aug 05, 2013
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It could just be that the cartridges are loose. Slide the cartridge holders over to the left after popping the hood. If both cartridges are not in place, look to the bottom right area under the hood. Fish 'em out and replace. Don't slam the printer when it won't feed paper. Go wash your hands.

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5 Related Answers

Anonymous

  • 412 Answers
  • Posted on Mar 09, 2009

SOURCE: What dose error 5100 on

ok..........As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

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Anonymous

  • 827 Answers
  • Posted on Jan 05, 2009

SOURCE: alarm = check printer 5100

Hi,
This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or even some paper caught underneath the rollers that you have to jiggle around to even see. Check very thoroughly..

Hope this helps

Chris (ziraffa)

Anonymous

  • 2 Answers
  • Posted on Oct 14, 2008

SOURCE: canon mx310 printer

Open up the hood, slide the ink cartridges to the far left, and check for a small silver piece that has dislodged from the far right side of the interior. You will probably need a flashlight to see. It is about the size of a folded paperclip. Even if it is still in place, remove it anyways because the printer identifies it as an obstruction. It serves no purpose so do not feel apprehensive about doing this, it will fix this problem.

don_farr

Don Farrell

  • 1018 Answers
  • Posted on Jan 22, 2010

SOURCE: canon MX310 all of the sudden I am getting error

Please follow the link below. There are several error 5100 explanations on the Canon USA webpage.

Don

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603

F Victor man

Victorman

  • 846 Answers
  • Posted on May 18, 2011

SOURCE: canon mx310 inks on wrong

If you move the head to the right side and look into the machine. You will see on the left a circular clear plastic disc. Its not perfectly clear but it will have either come away from its fixing or it may have some grease on it. Clean it as best as you can. Also behind the print head there is another clear plastic strip (not disc) which runs the full width of the machine. Also clean this.
Hopefully that should do the job.

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Related Questions:

0helpful
1answer

5100 check printer

Hello, your error is:
Carriage error [5100]

An error occurred in the carriage
encoder signal.

You need to disassemble the printer and check
- Carriage unit - check for any jam.
- Timing slit film - there should be some gresse on the film.
- Logic board - only if you are a service tech.
- Carriage motor - only if you are a service tech.
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1answer

Error 5100 impresora mx310

Based on my research, error code 5100 is a "carriage error" in that the printer can't determine exactly where the carriage is located. If you open the cover, you may be able to see a small plastic strip with small lines on it. If you can locate this, try to clean it off.

To be honest, it may be very difficult to get at, especially in this "all in one" printer. A local repair shop may be able to help, just be careful you don't spend more on repairing than replacing.
0helpful
1answer

Pleace help me about code error 5100

The error code 5100 means that the ink cartridges can not detect by the printer.
5helpful
1answer

The alarm button is on and 5100 is blinking on the screen, it will not print or scan or fax

According to the Canon troubleshooting website here are the steps to follow for the PIXMA MX310 and Error Code 5100:
-Remove the cartridges
-Inspect the cartridges to ensure all packaging is removed
-Reinstall the cartridges
-Press the ON/OFF button for 2 seconds
-Unplug the printer and wait 10 seconds
-Check the printer for any obstructions including packaging materials
-Remove the scanner cover
-Open the lid - check for paper that is stuck; these can be very small pieces, so look carefully
-Plug the printer back in and power it on.
If that does not solve the problem you will have to contact a service repair centre.
0helpful
1answer

I have an error - "cartridge jammed" pop up window advises to re

Please refer to Canon web site for specifics on resolving cartridge replacement and error 5100.

There's even pictures to help.

5helpful
1answer

Error 5100 on my canon mx 310.

the 5100 is the carriage error and can be caused by 4 different sensors. First off the "Timing Strip" that passes through the back of the Carriage Assembly can be contaminated with ink spots and this needs to be cleaned. Open the cover and use your flashlight to examine the timing strip as much as you can see. You really don't have much access to this strip unless you remove the covers,..and doing that is considerable work. The other items that can cause this error are the sensor inside the carriage unit, the drive motor for the carriage asm, and of course the main logic card. However, 99.6% of the time it is the Timing strip which is easitly contaminated with splattered ink.


1helpful
1answer

I have an error code 5100 on a Cannon MX310 that will not allow me to print. Can you help please?

There are several things to check
1.remove and reinstall the ink cartidges
2. press ON/OFF switch to reset the printer
3. if the printer is new, make sure all the packing material has been removed
4. Check the paper path to make sure that you do not have a paper jam.
5. If these do not clear the problem, you need to have the printer serviced.
2. 3. Remove Packing Material MX310 4. Removing paper jams MX310 5. The MX310 may require repair
1helpful
1answer

Alarm = check printer 5100

Hi,
This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or even some paper caught underneath the rollers that you have to jiggle around to even see. Check very thoroughly..

Hope this helps

Chris (ziraffa)

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