Question about Hotpoint Ultima WF860 Front Load Washer

3 Answers

Hotpoint Ultima WF860T

Hi,
My washing machine went through the wash cycle, then displays F8, it first started with F5 and my hubby found a screw in the pump, great he thought he had fixed it but now it goe's through the wash cycle attempts to spin and displays F8 can you olease help? thank you, Barbara

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  • nannamole Jan 21, 2008

    MMMMMMM I asked for advice on a Hotpoint WF860 Ultima washing machine not a STOVE. Please have another think. thank you Barbara

  • nannamole Jan 21, 2008

    Please can you help, I have a Hotpoint Ultima FW860T washing machine, it went through the wash cycle and stopped and flashed F5 my hubby found a screw in he pump and thought he had solved the problem, but now it go's through the wash cycle and flashes F8 can you help? Thank you

  • nannamole Jan 21, 2008

    How do I check the heater control NTC (thermistor)temperature sensor, and where in the washing machine is it located. The pump, filter and motor have all been checked. I have just tried the washing machine again and it gets to the rinse cycle, emptys the water fills with clean water,emptys, then tries to spin, flashes up end and then F8. I really appreciate your help and advice. thank you once again, Barbara

  • nannamole Jan 21, 2008

    No sorry I do not have a service manual, but my hubby is very machanical minded and if you explained things to him, he would be able to have a look

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3 Answers

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  • Master
  • 1,894 Answers

Do you have any service manual??

Posted on Jan 21, 2008

  • dewan nafees ahmed Jan 21, 2008

    F08: Heater control or NTC (Thermistor) temperature sensor problem

  • dewan nafees ahmed Jan 21, 2008


    • Check the Water Temperature Sensor, Heating Element and Element Relay
    • Check connections to the Sensor, Heating Element and Relay


    • If during the water heating step in wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the "F08" error code will be displayed.


    • Check:
      · venting for restriction
      · thermistor
      · control board
      · cycling thermostat (regular)


    • Ambient (room) temperature too cool, -or-
      · thermistor
      · wire harness
      · control board


    • · Check heating element
      · Check thermostat

    I DINT GET ANY SERVICE MANUAL FOR YOUR PRODUCT.. ITS YOU WHO CAN LOOK AT IT MANUALLY AND DO CHECK OUT WHERE THERMISTOR IS LOCATED.. ITS TOUGH JOB FOR A PERSON WITH MECHANICAL KNOWLEDGE TO FIND THE THERMISTOR LOCATION.. YOUR HUBBY CAN DO IT SURELY I THINK

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Here is the breakdown of Hotpoint awsher codes.
HOTPOINT/CREDA fault codes:
E10: No cold fill - check that the cold inlet tap is not turned off, or the inlet pipe is not kinked.
E11: No hot fill - check tap and hose as above.
E12: No MIXED fill - same checks as above, or possibly the inlet valve is faulty
E13: water inlet fault, or filling too slowly, similar checks to above.
E14: water not heating - check heater element or THERMISTOR (NTC).
E15: Water not pumping out, or pumping out too slowly. Check pump for obstruction or foreign objects jamming pump, or kinked drain hose, or blocked outlet/U-BEND.
E16: Very high water level - turn off water supply, and have inlet valve checked or replaced, or water level sensor checked/replaced.
E17: Door not closing properly, or door interlock faulty.
E20/21: THERMISTOR resistance drifted out of range (faulty), or ambient temperature below freezing.
E30/31: Motor problem - check motor brushes, drive belt, tachometer or tachometer magnet, motor relay or PCB (TRIAC motor control).
E40: Water level too low during heating cycle - check supply or inlet valve, or float level sensor. Check water pressure is high enough to fill within time limits of logic checks.
E41: Water level detect sequence error - check items above for E40, plus jammed pump.
E50/51: Model specific language and programmer codes have not been loaded/saved in programmer memory correctly. The machine will run on programmer common defaults (1000rpm spin and English). Book an engineer to reprogram the unit.
F01: Aquarius and Ultima models may show this. It could be a faulty motor or motor control board. The motor tachometer could also be faulty. Some machines have a little rotating magnet and sensor, and the magnet can become detached (not sure about these though on this model).
F04: possible filling or water level problem. Check water inlet pipe (or shut-off valve), or the outlet pipe, or the pump or pump filter if accessible (check for blockages or foreign objects). Also could be the water valve solenoid weak, causing filling to be too slow.
F05: possible draining (pumping off) problem, check the pump filter, or pump, outlet pipe, or U-BEND.
F07: Heater control or heater relay, or heater element problem.
F08: Heater control or NTC (Thermistor) temperature sensor problem.
F11: Pump related. Pump not able to empty water correctly. More blockages to check for: something inside the pump stopping it or reducing it speed. Sump hose blocked between the outer drum and the pump. Outlet hose blocked between the machine and the U-BEND. The pump could also be weak, pumping too slowly, or intermittent.

Posted on Jan 21, 2008

  • Sonny Berry
    Sonny Berry Jan 21, 2008

    I have done some checking the NTC thermistor is a zero resistance resistor that increases as temperature goes up. I have been unable to locate any information as to the availability to purchase just the thermistor. Every place I have checked said you will have to contact hotpoint for a replacement circuit. I am also informed that the parts have a 5 year warranty for free replacement . You may need to contact hotpoint to check into this option. Sorry I couldnt help you more but hotpoint doesnt have much info available.

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  • Master
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Alarm
code Description of fault User
code Effect
E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2
E12 Problems with water fill in drying E10 Cycle PAUSED 8.3
E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4
E22 Problems with water drain during drying or drying
condenser blocked E20 Heating phase skipped 8.5
E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked
with door closed 8.6
E32 Incorrect calibration of analogic (electronic) pressure
switch --- Cycle PAUSED 8.7
E33
Incongruency between level of analogic (electronic)
pressure switch and level of anti-boiling pressure
switch 1
--- Cycle blocked
with door closed 8.8
E34 Incongruency between level of electronic pressure
switch and level of anti-boiling pressure switch 2 --- Cycle blocked
with door closed 8.9
E35 Water level too high --- Cycle blocked with door
closed and water drain 8.10
E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked
with door closed 8.11
E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked
with door closed 8.11
E38 Pressure chamber blocked --- Heating phase skipped 8.12
E41 Door open E40 Cycle PAUSED 8.13-14
E42 Problems with door closure E40 Cycle PAUSED 8.15-16
E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18
E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19
E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked
with door closed 8.19
E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door
closed (after 5 attempts) 8.20
E52 No signal from tachometric generator --- Cycle blocked with door
closed (after 5 attempts) 8.21-22
E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked
with door closed 8.23
E54 Relays (motor) contacts faulty --- Cycle blocked with door
closed (after 5 attempts) 8.23
E61 Insufficient heating during washing --- Heating phase skipped 8.24
E62 Overheating during washing --- Drain, end of cycle 8.25
E63 Insufficient heating during drying Heating phase skipped 8.26
E64 Overheating during drying --- Heating phase skipped 8.27
E66 Power relay to heating element faulty --- Drain, end of cycle 8.28
E71 NTC wash sensor faulty --- Heating phase skipped 8.29
E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30
E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31
E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle
(door open) 8.32
E85 Circulation pump faulty --- Drain, end of cycle
(door open) 8.33
E91 Communications error between main PCB and user
interface --- --- 8.34
E93 Configuration error E90 Cycle blocked 8.34
E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34
EF1 Drain filter blocked LED-EF0 --- 8.35
EF2 Excessive detergent LED-EF0 --- 8.35
Regards David Marsh

Posted on Jan 21, 2008

  • isaac johny
    isaac johny Jan 21, 2008



    How to test many brands of Ranges that are flashing a F1 fault code: You have either a bad ERC (clock) or a bad touch pad.

    1. Disconnect power to stove
    2. Gain access to the back of the clock (electronic range control or ERC).
    3. Unplug the touch pad ribbon connector from the ERC. This will be a flat wire approx. 1 1/2" to 2" wide.
    4. Make sure everything is clear and will not short out when power is turned back on.
    5. Turn power back on to stove.
    6. Watch for the F1 and listen for the beep.
    7. If you get the F1 and beep, replace the ERC.
    8. If after approx. 30 minutes you do NOT get the F1 and hear the beep, replace the touch pad.

  • isaac johny
    isaac johny Jan 21, 2008


    HOTPOINT
    Range/Stove/Oven Fault Codes
    Failure
    Code

    Condition

    Check/Repair
    F0 and F1

    Failed Thermistor Control

    Replace Electronic Range Control (ERC)
    F2

    Oven temp exceeds 590 w/ unlocked door

    High resistance or interference in oven temperature sensor, replace sensor
    F3

    Open oven temperature sensor circuit

    Replace oven temperature sensor or, check for an open oven temperature sensor fuse, replace fuse.
    F4

    Shorted wire (oven temperature sensor)

    Locate and correct
    F7

    A = Function pad button stuck or
    B = Bad clock

    Unstick button or replace Electronic Range Control (ERC) clock assembly
    F8

    Component Failure

    Replace Electronic Range Control (ERC)
    F9

    Program w/ door circuit

    Check wiring

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