The temperature in the freezer compartment is climbing to about 20
degrees. The ice maker is working very slowly. The
refrigerator part seems to be working fine, the other items in the
freezer are solid frozen, but the ice cream is soft.
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Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.
Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.
If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.
Actually, it's not as you think. Ice cubes are made between 0-4 degree Celsius and ice creams are frozen below -3 degree Celsius. Your freezer temperature may be between 0 and -3 degree Celsius and that is causing the problem. An ideal freezer should have temperature between -3 and -30 degree Celsius.
Check the cubes that are being made, they should be the same size crescent shaped. If they are not solid and some are hollow or broken then you are not getting enough water to the refrigerator. This is usually caused by the little valve on your house piping that connects to the refrigerator being plugged with sediment.
If the the cubes are all solid and the same size check the temperature of the freezer, it needs to be below 10 degrees F and works best below 5 degrees F. If it is warmer than that it will only produce ice on a very slow schedule. If you do not have a thermometer ice cream is a good indicator of temperature. If ice cream is hard the temperature is below 5 degrees F, if it is soft you are not cold enough to make ice cubes either.
If all this checks out alright you may need to have the ice maker replaced. the modular ice makers are available for sale at most all part retailers.
This is an easy one!!
Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.
Hi: Meat and other frozen foods will be rock solid at 32degrees. Ice cream will be soft it needs 0degrees to be hard. It sounds like your freezer is above 0 degrees. You tried the adjustments. Make sure the coils on the bottom are clean. They will warm a ref if they are dirty. A coil brush from the hardware store or a air compressor (plan on dusting the house when done. Just vaccuuming the front isn't enough. That's an older model but one of the controls affects both the freezer and fresh food. When it's running turn one down; if it turns off the compressor it affects both. The other control is just an air balance, to direct how much air gets to each compartment. I hope this helps, Jeff
First clean out the condensor coils. If you have pets it should be done at least 3 times a year. The other possible problem is if the gasket in either the fridge or freezer is worn out or has a gap it will not cool properly. Check that the fan underneath the unit by the condensor coils is running when the compressor is . Some smaller refrigerators have only condensor coils on the back and no fan. These units should have room for air flow on top and sides not built in flush with cabinets. Buy a thermometer for both the fridge and freezer compartments. You run the risk of food poisoning if the fridge temp can not be kept below 40 degrees. Freezer temp should be able to keep at least 0 - 5 degrees. (Ice cream is a very good indication of proper temp. It is the first thing that melts. Ice maker is a close 2nd.)
If these things don't work call for repair. Don't risk losing all your food!